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West Jefferson Chevrolet Buick Gmc

4.5

About this business

Location details

1773 Mt Jefferson Rd, West Jefferson, NC, 28694, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5847 reviews
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Mike S.'s profile image
Mike S. 
a year ago

DAVE KIRK Chevrolet. This horrible company employs bait and switch tactics. Premotions are a lie to get people in the door and get thier personal information. Shady business practices and the use of promotional companys so they can pass the blame. People should avoid this place like the plague. Dealerships like Dave Kirk give reputable car dealers everywhere thier bad wrap. This company should be ashamed. Don't waste your time with thier latest lying promotional flyer. There are no winners when a business lies to the peopl... read more

Paul K.'s profile image
Paul K. 
a year ago

Absolutely the worst company I’ve ever dealt with they would not stand behind their warranty on my snowplow made me pay cash then they screwed up the repair I had to take a day off from work to go back and get it fixed right  

mas@cnstx.com's profile image
mas@cnstx.com 
a year ago

Rex perry service sucks. They always say let me check on it and I’ll call you back. Never do tho and its been in there for two months. But the sales people call you repeatedly trying to sell u something. They don’t try to fix your auto but instead wanna sell you an auto. What a rip off  

Candace R.'s profile image
Candace R. 
a year ago

Never had a more disheartening experience trying to purchase a used vehicle from James at Linwood. Went to dealership with all intentions of purchasing a used Buick. My daughter and I were disrespected and told "this isn't the vehicle for you" because we looked over the car to pinpoint what was wrong with it to know exactly what we were buying. James told my daughter we "nit picked" the vehicle and didn't appreciate everything they had done for us when all we asked for was a fair purchase price, a test drive, and to have it ... read more

Augie V.'s profile image
Augie V. 
2 years ago

People here are nice. Sales manager is kind of pushy, but I get it..he's trying to sell a vehicle. The ONLY thing that I cannot stand is that they have 7-8k mark up on certain models where other GMC dealerships in the bay area are selling them at MSRP. ANY dealership that is adding the market adjustment deserves NO business.  

tj w.'s profile image
tj w. 
2 years ago

Actually "padded" my bill! With a $48+ fee, which wasn't mentioned in the approved charges. They've always been excellent at advising me of all costs before work begins. When I complained to Kelsey, new girl who likes to "circle-back"; she indicated, "this is a Shop Charge Fee and it's something we include on all tickets. It helps us cover cleaners and bolts and that type of thing" Offers me a free oil change. How about not "padding" my bill and I'll gladly pay for my next oil change? One expects more from a dealership and t... read more

Craig & K.'s profile image
Craig & K. 
2 years ago

I purchased a CERTIFIED pre-owned vehicle from (CAVENDER BUICK GMC WEST) and with that certification comes a list of services and assurances, including a 172 point inspection and repairs of any items that do not conform to the inspection. I have a copy of that inspection form and after reading the list of items to be inspected and repaired, I found numerous items that were not inspected and or not addressed or repaired. After contacting the sales person and requesting that an inspection be preformed and all noted repairs be ... read more

Darcy D.'s profile image
Darcy D. 
2 years ago

I have had the worst time with Beck and Masten north on things I purchased during the buying of a truck I purchased 3 years ago. I purchased a extended warranty so when my transmission started having problems a year after purchase I felt like I was going to be alright because of the warranty but they said it would be a six week to three month wait for the transmission to be looked at and repaired so the warranty company recommended to find another shop and that worked out for me and I got my vehicle back in a short period of... read more

Aziah C.'s profile image
Aziah C. 
2 years ago

The cars don't have a warranty and they are over priced and don't show the damage to vehicle on pictures etc  

Frequently asked questions about West Jefferson Chevrolet Buick Gmc

How is West Jefferson Chevrolet Buick Gmc rated?

West Jefferson Chevrolet Buick Gmc has a 4.5 star rating with 847 reviews. 

When is West Jefferson Chevrolet Buick Gmc open?

West Jefferson Chevrolet Buick Gmc is closed now. It will open at 9:00 a.m. 

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