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West Houston Subaru Parts Department

4.3

About this business

Location details

17109 Katy Fwy, Houston, TX, 77094, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.337 reviews
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Kenny Tran's profile image
Kenny Tran 
2 weeks ago

They claim shipping will be quick and won’t take long, but it has now been 20 days with no delivery. On top of that, I was unexpectedly charged an additional $18 after already paying for shipping, with no prior notice or disclaimer on the website stating this would be required before my items could ship. I also had a very poor experience with customer service. The parts representative I spoke with was dull, unhelpful, and sounded uninterested, as if he didn’t want to be on the call. I was told multiple times that my items wo... read more

Kim Chancellor's profile image
Kim Chancellor 
2 months ago

Great company & prices for special items! Decent shipping time & tracking info. Would buy from again! 

Andrew Widener's profile image
Andrew Widener 
2 months ago

We are long time Subaru owners and have purchased multiple cars over the years. Recently went in to the dealer service center for some car issues. Staff was professional but unhelpful with fixing the car. Car battery died on the road. I brought the car in, paid $900 to get it checked out, and was told it was fine. I specifically told them the problem and my concern about the battery but they did not address the concern. Car died again 1 week later. I called their team and they insisted that they didn't actually check the car... read more

Edryll Justin “EJ” Serquina's profile image
Edryll Justin “EJ” Serquina 
4 months ago

After placing an order on their website for a car part, I have been experiencing a lack of communication and updates. Despite waiting for three weeks, there have been no notifications on their website’s status page, emails, texts, or phone calls received. 

Debby r's profile image
Debby r 
5 months ago

Great service. Very friendly and knowledgeable. 

Frequently asked questions about West Houston Subaru Parts Department

How is West Houston Subaru Parts Department rated?

West Houston Subaru Parts Department has a 4.3 star rating with 37 reviews. 

When is West Houston Subaru Parts Department open?

West Houston Subaru Parts Department is open now. It will close at 7:00 p.m. 

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