West Hills Healthcare Clinic

Soccer Mom 2. 

on Citysearch

12 years ago

I have been going to this clinic since I was a small child and now that I have my own child, I wouldn't take him, or myself anywhere else! I'm shocked to see all of the negative reviews about this clinic. When we walk in the door, we are welcomed with big smiles and everyone stops what they are doing to say hi (especially to my son). With many health issues for my son in the past, they have been nothing short of amazing to us! They have gone above and beyond to help me with anything I need. I strongly disagree that it has an... read more

M S. 

on Citysearch

12 years ago

So just to let the readers know.. My daughter was delivered by Robyn Dreibelbis, and was always seen by her. Then we moved away about 6 yrs ago. Now we are back in the area and I was going to sign my daughter up for special olympics, but she needs a check up and an ex ray.(My daughter has Downs) I called West Hills and was told that Robyn was no longer there, and that a new dr. had taken her place. So the receptionist made me an appt (for today) and told me that if I could to come before and pick up paperwork before the appt... read more

flores 9. 

on Citysearch

12 years ago

Abondoning Patients-Billing Department Nightmare – I had more than a decade of treatment at West Hills when they were just starting out. When my insurance was "top of the line" I was treated like gold. After a decade I lost good insurance and had to go on OHP. The lovely gal behind the desk whom is extremely rude and degrading told me on my appointment day that I could no longer be a patient. My entire family was seen by this clinic. I said,"excuse me" after thousands upon thousands of dollars spent and an endless amount of ... read more

grouper7 

on Citysearch

13 years ago

Five Stars – I was surprised to see the negative reviews for this office. I have had positive experiences at this office for over 7 years. I find the office staff and the doctors to be caring and friendly. No problems with the billing office, maybe because I have very good insurance and I make a point to pay any outstanding balances on time. I've always found everyone willing to go above and beyond for me. Thank you 

2020sunnyday 

on Citysearch

14 years ago

Unfriendly Staff and Too Many Billing Issues! – I went to West Hills Health Care for several years because I really like Dr. Peasley. I always dreaded calling to make the appointment because the staff was unfriendly. I also got really tired of constantly dealing with the billing department over their errors when I didn't even see them as regularly as the errors would show up to me in the mail. There were times that I was treated rudely, such as when I was told not to call for my test results because they would call me when t... read more

mulder30 

on Citysearch

17 years ago

Watch out for the billing department!!! – The doctors are excellent 5 star especially mine, doc Elizabeth, but watch out for the cut throat billing department, if your on partial disability they will deny your insurance company any medical records unless the insurance company pays their fees, and here's a happy not they never let the patient you know. happy day, it's a FYI I think everyone should know and yes it's sad, so if you think it's your company, think again it could be this clinic billing department jerking you aroun... read more