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West Herr Nissan of Williamsville Service and Parts

3.1

About this business

Location details

8137 Main St, Williamsville, NY, 14221, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.113 reviews
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JRT OUTDOORS's profile image
JRT OUTDOORS 
on Google
a month ago

Brought my truck in on a Thursday right before a holiday weekend was told Thursday evening that they couldn't reproduce the problem and would like to keep the vehicle a little longer, which I was ok with as I didn't need it over the weekend. Monday morning rolls around, no update, so I call around noon and leave a message. Never got a call back so I call again around 2 and leave another message. Still hadn't gotten a call back by 3:15 so I called again and got sent to a voice mailbox again. At that point I hung up and called... read more

ricky21107's profile image
ricky21107 
on Google
2 months ago
J. Augustine Mecca's profile image
J. Augustine Mecca 
on Google
3 months ago

Unnecessary maintenance recommended @ $1100 Car brought in due to front end noise when turning. Advised that noise was coming from brakes; pads + rotors needed to be replaced. History: pads and rotors were replaced 10k miles ago by me personally Given history, declined service and brought the vehicle home, removed wheels and pads to learn brakes have a ton of life left. Upon further inspection, front brake shields are rusted/worn and need to be cleaned with a wire brush or replaced ($45 OEM part). Brake shields have been cle... read more

Donnelly Lobo's profile image
Donnelly Lobo 
on Google
3 months ago

I came to Westherr Nissan to check out the Kicks. I was not impressed with the over pricing of such a poorly made suv. For 27 grand and up there are much better offers out there. Sportage to name one. And of course the low ball trade offer was in play. Not even close to their competition who was thousands more. Even with the 2 grand more for your trade scam it booked below Edmunds. We all know KBB/ JB Power is a dealer guide for low-balling. Frank, the sales guy is good to work with. However, his hands are tied by the manage... read more

Christian Koehler's profile image
Christian Koehler 
on Google
9 months ago

Have tried 3x to reschedule app no call back. I went deal with in person needed a 3rd party contractor to work said would call with appointment and yet I hear crickets. Now forced to go again and not leave til I get a appointment date. So frustrating. Service dept get D, it's unfortunate cause sales dept rocks. 

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Frequently asked questions about West Herr Nissan of Williamsville Service and Parts

How is West Herr Nissan of Williamsville Service and Parts rated?

West Herr Nissan of Williamsville Service and Parts has a 3.1 star rating with 13 reviews. 

When is West Herr Nissan of Williamsville Service and Parts open?

West Herr Nissan of Williamsville Service and Parts is closed now. It will open at 7:30 a.m. 

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