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West End Auto Service

4.1

About this business

Location details

2190 N Oakland Ave, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.169 reviews
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Ledbetter 13's profile image
Ledbetter 13 
on Google
3 weeks ago

Terrible place! Do NOT take your car here. The staff is rude. They don’t tell you anything about your vehicle for days at a time and seriously overcharge on parts and labor. They figure out the problem by process of elimination instead of actually knowing what’s wrong with your vehicle, even if you know and tell them what the problem is. You’d get better service from a backyard mechanic. Don’t trust the five star reviews of this place and look at how they respond to negative reviews. Do yourself a favor and find another auto... read more

Ledbetter 13's profile image
Ledbetter 13 
on Google
4 weeks ago

Terrible place! Do NOT take your car here. The staff is rude. They don’t tell you anything about your vehicle for days at a time and seriously overcharge on parts and labor. They figure out the problem by process of elimination instead of actually knowing what’s wrong with your vehicle, even if you know and tell them what the problem is. You’d get better service from a backyard mechanic. Don’t trust the five star reviews of this place and look at how they respond to negative reviews. Do yourself a favor and find another auto... read more

Al Snarski's profile image
Al Snarski 
on Google
a month ago

Assume service. Prompt and detailed. I'll definitely be back and would recommend others to do so also. 

Douglas Dukeman's profile image
Douglas Dukeman 
on Google
4 months ago

Honest and very reasonable service. They have the latest and greatest test equipment to diagnose your vehicle. Check engine lights and codes, specialize in evap leaks and run issues. Very thorough. 

Sean Weaver's profile image
Sean Weaver 
on Google
4 months ago

These guys have been able to fit me in on a moments notice for serious auto problems. They basically rebuilt my engine in a week and showed me all the busted parts and gave reasons as to why each part may have broke and why it needed replaced rather then just saying “well you needed it”. Great service and great people. 

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Frequently asked questions about West End Auto Service

How is West End Auto Service rated?

West End Auto Service has a 4.1 star rating with 69 reviews. 

When is West End Auto Service open?

West End Auto Service is closed now. It will open tomorrow at 8:00 a.m. 

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