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west elm
- Retail
- Ardmore, PA
About this business
Location details
40 E Montgomery Ave Unit 2, Ste 2, Ardmore, PA, 19003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Don’t order anything for pickup at this store! I ordered a heavy marble end table and when I got there for pickup they said they couldn’t help because of liability. However, the table was on a very low wheelie that had no way to control it and they didn’t even come and help open the door for me. Needless to say, the table rolled out the door and onto the street. Luckily another customer came out and helped me. A man also came over and helped me get it in the car. The employees were behind the counter paying absolutely no att... read more
We purchased several pieces of outdoor furniture from West Elm. The outdoor bar needed to be replaced within a month due to the surface flaking off. It lasted over a year the second time now it is flaking again. The outdoor table collapsed after 2 years over Memorial Day weekend. The "outdoor" furniture is built with hardware that rusts in the elements. Six screws rusted out on one end of the table causing the wood to rot and thus leading to the collapse. We have reached out to West Elm by email and phone for the last 2.5 we... read more
Store is always fun to walk around and inspirational for interior design. I went in on a Wednesday to ask to see a very large, very heavy planter that I was considering buying. Erica (sp?) greeted me and was beyond helpful in finding the item in stock, locating it in the back room, and even going through the trouble of unboxing it for me to see. Great customer service! They didn’t have the color I wanted in store, so I’ll need to buy it online, but I’ll definitely be back for future design needs.
Kind and friendly staff (shoutout to Mikayla who helped me). Knowledgeable of furniture products and quick with service. Beautiful store with plenty of furniture to display and sell.
Very unfriendly staff. We were not acknowleged during the entire time we were there, they just stared at everyone from the check out counter lol. The arrogance and attitude is very unprofessional and does not lure me into purchasing their mediocre but outrageously priced furniture
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.5 star rating with 83 reviews.
When is west elm open?
west elm is open now. It will close at 7:00 p.m.
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