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west elm
- Retail
- Washington, DC
About this business
Location details
1728 14th St NW, Washington, DC, 20009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I had an excellent experience at West Elm thanks to Jonathan L. He was incredibly knowledgeable, patient, and genuinely attentive to my needs. He took the time to walk us through options, answered all our questions thoroughly, and made sure we felt confident in our purchase. It’s rare to receive this level of thoughtful customer service, and it truly made a difference. We'll definitely be returning because of this experience.
I had an excellent experience at West Elm thanks to Jonathan L. He was incredibly knowledgeable, patient, and genuinely attentive to my needs. He took the time to walk us through options, answered all our questions thoroughly, and made sure we felt confident in our purchase. It’s rare to receive this level of thoughtful customer service, and it truly made a difference. We'll definitely be returning because of this experience.
I had the pleasure of speaking with Jonathan on the phone. Jonathan was very polite and professional and gave me several ideas and information regarding the sectionals that I was interested in. I had several questions and he was very patient and answered all of my questions and also followed up with an email.
I had the pleasure of speaking with Jonathan on the phone. Jonathan was very polite and professional and gave me several ideas and information regarding the sectionals that I was interested in. I had several questions and he was very patient and answered all of my questions and also followed up with an email.
The customer service team at West Elm is top notch. Jeffrey was a joy to work with and went above and beyond to get a complex billing issues sorted out. Loved working with the in store design team as well!
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.4 star rating with 232 reviews.
When is west elm open?
west elm is closed now. It will open at 10:00 a.m.
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