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west elm
- Retail
- Washington, DC
About this business
west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home.
Location details
1728 14th St NW, Washington, DC, 20009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I purchased three pieces of furniture two weeks ago and have had huge problems with delivery, causing significant issues for my moving process. They didn't offer to price match or provide any compensation.
I recently ordered West Elm's Classic Mounted Mailbox (SKU: 1541239) which arrived very well packaged along with mountimg hardware and instructions that indicated "Williams-Sonoma Inc". However, the anchors were designed for drywall so my friend installed it on the front of my brick townhouse using masonry screws/anchors so keep that in mind when ordering. I like the size (11" wide, 14.25" tall, 5" deep) which should be able to hold small packages. I also like the black satin finish which has a slight sheen and should be eas... read more
Wish the female sales associate was friendly, in any way, when trying to order dining chairs. She literally couldn’t care less if they sold anything.
We ordered a couch back in early December only to have the ordered cancelled on us in January because the factory who was supposed to custom build the couch ran out of the fabric we selected (which was “available” when we placed the order in store) We had to go into a store again to check fabrics and colors that were “available” and make a new order. We made a new order and selected a smaller size sized than what we originally wanted because the system showed that this couch was in stock with a delivery between 1-5 weeks. We... read more
Quality throughout the entire store with an amazing and knowledgeable staff.
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3.4 star rating with 219 reviews.
When is west elm open?
west elm is open now. It will close at 8:00 p.m.
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