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west elm

3.5

About this business

west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home. 

Location details

6150 NW Grand Blvd a, Ste A, Oklahoma City, OK, 73118, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.5112 reviews
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Tiffini Jackson's profile image
Tiffini Jackson 
5 years ago

I purchased curtains with identical labels but when I got home I discovered one was totally different. There should be better quality control than this. The staff was indifferent in the store and on the phone. 

John Santore's profile image
John Santore 
6 years ago

Lost our order. Didn't even reach out. Had to bug them. They hung up on me. Was then told they couldn't cancel order three weeks after delivery date. Only to be told they never proceeded it. Done Done Done. 

Rachel Cail's profile image
Rachel Cail 
7 years ago

I would say they recruit sales associates from the DMV, but that would be insulting to the people of the DMV. The eye rolling, the stench of entitlement, the ignoring requests for assistance, the gossiping about customers IN FRONT OF OTHER CUSTOMERS....I don't even know where to begin! Please do better! 

Debbie Murnan's profile image
Debbie Murnan 
7 years ago
Tracy Brown's profile image
Tracy Brown 
7 years ago
Jon Miller's profile image
Jon Miller 
9 years ago

i'd give less if i could. We bought a couch from these guys and the cushion broke down within a coule weeks. We ordered a replacement and they sent the wrong size. We took the too large one back to the store here in oklahoma city. We waited 2 months for delivery of our new cushion and when it was late we called their call center and the order number they gave us at the store was never placed, it didn't pull up any sort of order. They sent back the too large cushion as well so they basically stole our cushion and since there ... read more

Susan Cox's profile image
Susan Cox 
9 years ago
Shannon Mustonen's profile image
Shannon Mustonen 
9 years ago

Always calming and inviting. Can't wait to see how it looks for the holidays. 

Maria Chajecki's profile image
Maria Chajecki 
10 years ago

Frequently asked questions about west elm

How is west elm rated?

west elm has a 3.5 star rating with 112 reviews. 

When is west elm open?

west elm is open now. It will close at 7:00 p.m.  

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