Wesley Wood Service Experts

Cathie Basil Ramos 

on Facebook

8 years ago

Excellent service! They were here in a 1/2 hour and had my heater fixed in no time! Found problem immediately after another heating place couldn't find it. 

William M. 

on Citysearch

9 years ago

Had signature hvac take a look at my a/c system. They tried to sell me a new system. Told me it was a failed compressor. Scott was the technician. Got a free second from wesley wood. Turns out it was just a bad breaker. Saved me thousands. Dont believe the hype with signature. 

jessear 

on Citysearch

10 years ago

I worked with Doug Daily who bent over backwards for me at a difficult time this past winter when I had a pipe burst and water ruined my furnace and hot water heater. Doug was very professional and I would not hesitate to call him for professional advice and installation. I have been with Wesley Wood for years, and I never had a problem with service. Their technicians and staff are top notch! 

Philip W. 

on Citysearch

11 years ago

There has been a considerable decline in performance. I was a long time customer with service contracts on three properties for the past 10 years. This winter I was scheduled three times for a service call. For the first one, they called and informed me they would not be arriving as promised and rescheduled me for 3 weeks later at a time recommended by them. This time I received no call when they did not show up. I called them and they told me they were sorry and rescheduled me once again for a week from that date. As you ca... read more

Frank M. 

on Citysearch

11 years ago

Terrible,terrible experience.Came to service my AC which had started to leak water. Took an hour to open unit, pour a bottle of water in, declare unit OK, and close it up. Apparently I had cleared a blockage in the condensate line while waiting 2 days for them. Charged me $200 for this non-repair. Paid with credit card because I didn't want to spend time arguing with them. Month later start getting bills which I ignored, and then nasty letters from so called Collection Agent. Called SE to waste my time arguing anyway. Could ... read more

Giongo M. 

on Citysearch

11 years ago

WORST SERVICE EVER...THEY "rigged" my heater in january and told me they would call back with pricing on parts to fix ....Well no one called. We then put on air on and used the shut off that the sercive guy "rigged" and it shut off our condensation pump....FLOODING MY BASEMENT. The end result was 13 phone calls to customer service and every manager in the place. I also spoke to GM....Inow have a sneaky suspicion why the company is on the track it is on after speaking with him. I have also called corporate 3 times. No callbac... read more

Abby B. 

on Citysearch

11 years ago

Still waiting for our ac to be fixed since 5/22. Three guys have been out. The first guy said the manager would call us with a quote on the part. Never called. Called 3 times and never got a call back from Jim- whoever that is. Finally my husband got through and they said the part had been in but they never called us and told us. One with the part that said we didn't need it. Then the ac stopped working. another guy came the next day without the part after we told him to bring the part and had no idea why he was coming. Thei... read more

Cow M. 

on Citysearch

12 years ago

All I have ever had is maintenance experience--no equipment failures or the like---so my experience is somewhat limited. But I can say that the technician that does the work has been on time or ahead of schedule at the time of each inspection. He is does his work promptly and cheerfully. So far I am very satisfied. 

show t. 

on Citysearch

12 years ago

I spoke with them at 8 am and my air conditioning was fixed by 1 pm the same day! Jerrry was great.