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Wells Norris Tire & Auto

3.8

About this business

Wells Norris has had a long history of helping locals with their car repairs and tire replacement. Since 1927, our family has owned and operated this business, and generation after generation has taken up the job of helping people with their vehicles. As such, we have immense and invaluable experience in the area, and we can help you with any issue your car might throw at you. Besides making sure your car runs smoothly, we also have the goal of providing you great tires at great prices. Regardless of your need, whether car t... read more

Location details

300 S State St, Jerseyville, IL, 62052, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
3.8101 reviews
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Kayla Bray's profile image
Kayla Bray 
4 years ago

My family has been giving wells norris in Jerseyville their business for over 65 years, and none of us will be returning! The lovely man up front, Don, is a terrible, womanizing person. I went in by myself, with hopes that my warranted tire could be fixed/replaced considering it was bought less than 6mos prior. He tried to charge me $50 for the tread on the tire that I had used. Words were had and as I was laughed in my face and told to go to Willie’s tire in Alton, I lost all respect for this establishment. He was unnecessa... read more

Frank Tucker's profile image
Frank Tucker 
5 years ago

The 'salesman' recommended that I must have a front end alignment before he could put new tires on my vehicle. He said it wouldn't cost me anything to check it out. After about an hour and a half wait and approximately $200 later I was charged for an alignment, labor, and a $15 part. The part I was charged for was not put on and the vehicle was not aligned. I had to have new ball joints put on by my son in law and he showed me that there were no new parts or adjustments made. The place is under new management since Mike died... read more

Beth Elmore's profile image
Beth Elmore 
recommend  Recommended
5 years ago

Great customer service and I got in and out quick! Going there for my next oil change too. I didn't know they did them until today! 

Dan Wise's profile image
Dan Wise 
recommend  Recommended
5 years ago

Fast friendly emergency service! 

Ben Julian's profile image
Ben Julian 
5 years ago

I do not recommend going there... They quoted me a price on the phone I was told it was for six tires mounted, balanced and disposal of the old tires. When the tires got put on the price changed. When I questioned it the lady in charge got very rude with me and she was the one that quoted the price. She also did not dispose of the tires and stuck me with six old tires to get rid of. Better get a price quote on paper, if you want to deal with someone that is very rude. Don’t recommend going there and they will get no more of ... read more

Thea Rubin's profile image
Thea Rubin 
6 years ago

Very friendly, very fast. They repaired my flat tire in less than 30 minutes! Thank you! 

Kevin Iles's profile image
Kevin Iles 
7 years ago

hey,,,, i did a edit suggest on your website with a photo, i have this item from way back the phone number was 39. i will give you a call shortly and talk to you about it. I'm from jasper Missouri. 

Sarah Eagan's profile image
Sarah Eagan 
8 years ago

I loved these guys! I had a not so great day where I blew out 2 tired on my Jeep. These guys got me in quick & got them taken care of. The lady at the front desk was easy to talk to & made a not so great day better! They also weren't trying to just sell me on things that I didn't need. I came back a few day later for an alignment & gave me the same deal as if I had done it the same day I got my new tires. I will be going to them from now on!! 

Jennifer King-Short's profile image
Jennifer King-Short 
8 years ago

Extremely rude to my daughter. The gentleman I spoke with acted like he did not want our business, he had the personality of an angry badger. What has happened to customer service? 

Frequently asked questions about Wells Norris Tire & Auto

How is Wells Norris Tire & Auto rated?

Wells Norris Tire & Auto has a 3.8 star rating with 101 reviews. 

When is Wells Norris Tire & Auto open?

Wells Norris Tire & Auto is closed now. It will open tomorrow at 7:30 a.m. 

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