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Wells Fargo Home Mortgage

1.0

About this business

Buying, refinancing — whatever you need. You can count on the nation's leading residential lender to be right there with you, guiding you through the process. Whether you're just starting to explore your options or you're ready to make a move, talk to us. We'll give you the information you need and help you understand your home loan options. Please call to make an appointment. Equal Housing Lender. 

Location details

8230 Montgomery Rd, Cincinnati, OH, 45236, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 4:30 p.m.
Tue9:30 a.m. to 4:30 p.m.
Wed9:30 a.m. to 4:30 p.m.
Thu9:30 a.m. to 4:30 p.m.
Fri9:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.06 reviews
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Tyler Conley's profile image
Tyler Conley 
on Google
3 years ago

I am posting this review everywhere because this companies practices are wrong and customer service is terrible. You give them money and they don't like letting you have it back. Ive already shared the following on other locations so people know. Branch hours not listed and few physical locations. Poor remote/online accessibility to account. Branches have closed limiting in person accessibility as well. Still use snail mail and fax to close accounts. Do no use this institution. 

Scipio Hill's profile image
Scipio Hill 
on Google
4 years ago

had roof damage. After speaking with there Property Loss dept. i followed the directions given to me. 1. sent all documents and check to them. 2. Called back requested the full amount of the first check be disburse so material can be purchased to began repair. (This request is required) per there representative. 3. Only a portion of funds was sent and they sent to contractor claiming i authorized it . ( I authorized them to speak to contractor) not to send check to them. 4. I called back (4 times) first time they stated the ... read more

Charlotte Murray's profile image
Charlotte Murray 
on Google
4 years ago

I already have a mortgage loan through Wells Fargo for past 18 year's. Rates are low so was in process of refinancing with them.No late payments for almost 3 year's credit score is 730 but no I was denied because inconsistent income, reason for inconsistent income was because of covid 19 , but still had unemployment and still made my payment on time.they have my W2s for past 2 years all that is good. Been back to work for almost 3 months same job same pay for past 13 year's. They just want to continue to rake me at 7 percent... read more

Michelle Hall's profile image
Michelle Hall 
on Google
4 years ago

Received an email from Steve Cook offering to refinance our mortgage. Not one reply to 4 of our emails in 3 weeks. Don’t waste your time. Go somewhere your business is wanted! 

WhiteAnd Ashamed's profile image
WhiteAnd Ashamed 
on Google
4 years ago

Don’t work with Andy Gonos. I started my mortgage process online. As a first time homebuyer, I decided it may be best if I work with a local agent. I stopped by the Kenwood office to inquire. I explained my situation and the secretary said she would have Andy Gonos call me. Later that day, he did. My online agent transferred everything to Andy and I gave Andy everything he needed to get started.That was on Thursday. The following Monday came, and I heard nothing back, which is fine, I’m not his only customer. But Tuesday cam... read more

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Frequently asked questions about Wells Fargo Home Mortgage

How is Wells Fargo Home Mortgage rated?

Wells Fargo Home Mortgage has a 1 star rating with 6 reviews. 

When is Wells Fargo Home Mortgage open?

Wells Fargo Home Mortgage is closed now. It will open tomorrow at 9:30 a.m. 

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