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231 W 2nd St W, Ottumwa, IA, 52501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m not one to typically leave any kind of reviews but I opened my first account last week and today I needed to call to fix a charge. Instead of calling the 1-800 number I tried contacting my branch because I like my service and someone physically picked up the phone 3 times and hung up on me without speaking to me or giving me a chance to speak. Finally had to call the 1-800 number to not only get the charge fixed but file a complaint with this branch for hanging up on customers.
I like this bank but they charge you fees on everything even on your own money, customer service is terrible
They blocked my account because of a minor mistake and gave no chances
Wells Fargo Bank, National Association has a 2.7 star rating with 39 reviews.
Wells Fargo Bank, National Association is closed now. It will open on Monday at 9:00 a.m.
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