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Wells Fargo Bank
- Finance
- Jersey City, NJ
About this business
Location details
#40, Jersey City, NJ, 07306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an excellent experience with Sulabha Verenker at Wells Fargo. She was professional, knowledgeable, and incredibly patient throughout the entire process. She took the time to answer all my questions, explained everything clearly, and made the experience smooth and stress-free. Her outstanding customer service and genuine willingness to help are truly appreciated. Thank you, Sulabha, for your exceptional support!
I was locked out of my Wells Fargo account for suspicious activity. They told me I had to go to the bank to figure it out. The employee spent 30 minutes on the phone unlocking it and asked me to log in to the app. The app then told me to call them with a credit card number that I don't have. After 30 minutes with the employee I had to be on the phone for 8 minutes, got disconnected, spent 6 minutes on the phone with a different department and am currently on hold Wells Fargo is trash. They need to get their stuff together
Do not bank with Wells Fargo! After holding a Wells Fargo account for over six years with no monthly charges, my account was changed to one that imposed a $10 monthly service fee—without clear notification. By the time I discovered the change, more than a year’s worth of fees had been withdrawn, and the bank declined to reimburse these charges. Based on this experience, I would not recommend Wells Fargo due to their lack of transparency and poor handling of customer concerns.
Bad service
I had an extremely disappointing experience with Mariana M. Ghaly and Marcos Antonio Gomez. Their customer service and ability to manage expectations were severely lacking. After already waiting 45 minutes, I was suddenly told to wait another 30 minutes because they had an appointment—despite being in the middle of receiving assistance. Professionalism means finishing what you start, not leaving a client midway through a service. Instead of prioritizing customer care, they chose to stop assisting me and failed to provide a r... read more
Frequently asked questions about Wells Fargo Bank
How is Wells Fargo Bank rated?
Wells Fargo Bank has a 3.1 star rating with 51 reviews.
When is Wells Fargo Bank open?
Wells Fargo Bank is open now. It will close at 5:00 p.m.
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