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Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.6 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online (wellsfargo.com), and mobile devices. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helpi... read more
5701 Connecticut Ave NW, Washington, DC, 20015, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We’ve made the mistake of having several accounts at WF for far too long. My guess is that we visit the branch about 1 to 2 times per year since 2015 and one thing can be guaranteed: sloppy “service”. Yesterday, I went in to the branch, as I had a confirmed appointment, which was made over a month ago. The appointment was necessary to review options for a CD that was maturing. As per usual, my experience was pitiful. I’ve dreaded my visit to the bank for a week, knowing that it would be a headache full of mistakes at best, a... read more
So far downsized that they cannot really help people. Came in to open an account ... there are 5 people working the front, but there is only one person that can help you and they are busy .... so be prepared to wait and wait and wait. And ... if you are handicapped ... forget about it. This building really has no access ... it will take a long time just to negotiate getting into the building
Close this branch. It serves no purpose to keep it open given that it is impossible to accomplish any banking business here.
I came here to have my ID verified for a credit card application. I presented my driver’s license, but the staff member who assisted me forgot to return it after making a copy. When I called later, they confirmed that the driver’s license was at the bank, so I visited again to pick it up. I had to wait for a long time without any apology, and then they just handed back my driver’s license while saying, “Have a good one.”
Excellent customer service. I hope this branch remains open and does not cut staff positions.
Wells Fargo Bank has a 3 star rating with 20 reviews.
Wells Fargo Bank is closed now. It will open on Monday at 9:00 a.m.
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