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Wells Fargo Bank
- Finance
- Sachse, TX
About this business
Location details
7900 Woodbridge Pkwy #179, Sachse, TX, 75048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dear Branch Operations Manager, I am writing to share my sincere gratitude and praise for the exceptional service provided by Keri Grant, Relationship Manager at your Rockwall branch. Having been a loyal Wells Fargo customer for over 25 years, I have always been satisfied with the bank’s service. However, my experience with Keri during an appointment at 11:00 AM went far beyond standard professional obligations. I came into the branch attempting to retrieve records for a loan closed in 2022 that were no longer accessible ... read more
I drove over 45 minutes to this branch expecting teller service, only to find there were no tellers available. I waited in the lobby for about 20 minutes with no assistance or communication from staff. When I finally tried to use the ATM, I had to wait nearly 15 minutes for ID approval, and to top it off, the machine was out of paper and couldn’t provide a receipt. Overall, this was an extremely frustrating experience and easily the worst Wells Fargo location I’ve visited. There needs to be better staffing, clearer communica... read more
Frequently asked questions about Wells Fargo Bank
How is Wells Fargo Bank rated?
Wells Fargo Bank has a 2.6 star rating with 27 reviews.
When is Wells Fargo Bank open?
Wells Fargo Bank is open now. It will close at 5:00 p.m.
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