Wells Fargo Bank

Shiryl Kea 

on Google

a month ago

I recently read the reviews under this bank branch, and became questioning myself SHOULD I go there for banking needs, the reviews were upsetting, but I preserved and went, I am a strong wise woman, know how to handle myself doing business, the bank reps should know how to perform as EMPLOYEES of a bank I thought to myself. And I did go, and let me tell all that will read, IT WAS A NICE, CALM, EDUCATIONAL, UNDERSTANDABLE meeting with a VERY MUCH HELPFUL bank representative by the name Mr. K. McCullers. He helped me understan... read more

Tiara Davis 

on Google

2 months ago

I am extremely disappointed with the way I was treated at this Wells Fargo branch. My account was being closed, and I had written confirmation from Wells Fargo Loss Prevention stating that I could access my funds until August 3. When I came into the branch to withdraw my money, I was refused service. I was repeatedly given different explanations for why they would not allow me to access my funds. I was told it was because of “too many claims,” even though I had only filed one fraud claim regarding unauthorized access to my a... read more

Ruth C 

on Google

3 months ago

This used to be a very pleasant branch to visit with helpful friendly tellers. Recently, however, the branch has switched its focus from teller contact to ATM use. They are very condescending about directing you to the ATMs as if they are a new concept when one is obviously making the decision to visit a teller. You are told that the ATM can give you what you need yet it was not distributing $10 bills yesterday. Also, getting rolls of quarters has now become a cumbersome task for the staff and nearly every time I have gotten... read more

Kim Pham 

on Google

4 months ago

I like this bank; however, my last experience was very uncomfortable. It seems that all they care about is opening new accounts. I am an older customer, but that appears to mean nothing to them. Last week, I went to the bank and was told everyone was out for lunch, so I could not make my deposits and was asked to come back in an hour. That was at 3 PM. Today, the representative asked how many deposit slips I had. I said four, then counted again and realized I had six. He then told me that because of that, he could not proces... read more

Jessica T 

on Google

6 months ago

This location is a nightmare. All the employees are completely incompetent. And somehow there's always a new issue when I come in. Today they couldn't deposit a check. Last time they couldn't deposit bills. Before that they ran out of quarters. They won't count coins because they don't have a machine - they actually have you count the coins yourself and make you make your own coin rolls.... I literally watched an employee who couldn't do math. Every time I go in there's a new bizarre experience that you wouldn't expect in a ... read more