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Wells Fargo Bank

2.6

About this business

Location details

1 California St, San Francisco, CA, 94111, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.635 reviews
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callietc123's profile image
callietc123 
3 weeks ago

Watch out for the fees. They change the rules on you. 

Mike Broom's profile image
Mike Broom 
a month ago

I've been on hold for over 3 hours in the last 2 days to try and contact the fraud department because someone was allowed to open a fraudulent credit card in my name. The on hold "Thank you for your patience, all agents are busy assisting customers. Please continue to hold and the next available agent will assist you" - PLAYING EVERY 45 SECONDS WILL DRIVE YOU INSANE. Just SHUT UP! I will NEVER do business with Wells Fargo after this experience. Absolutely awful. If they're truly that understaffed, that's unacceptable. They n... read more

Mr. Googs's profile image
Mr. Googs 
2 months ago

Don't bother filing a complaint with wells Fargo as they just call to say they'll call you later. I went straight to the BBB this time. canceled a card and valid transactions they thought were fraud without discussing the actual charges with me to verify. AND AND And when I try to call I get disconnected or told they'll call back later with no call back. 

Imani's profile image
Imani 
4 months ago

Do not bank here! They will allow fraudulent transactions and tell you it’s your problem! You literally helped criminals take 7k from a mom of two!! Give that lady her money back! I will be making a complaint to the FDIC, OCC, and the CFPB!!! Make it right and stop allowing criminals to harm your customers! 

P I's profile image
P I 
4 months ago

Nice people, the tellers are great and the manager is awesome! 

Frequently asked questions about Wells Fargo Bank

How is Wells Fargo Bank rated?

Wells Fargo Bank has a 2.6 star rating with 35 reviews. 

When is Wells Fargo Bank open?

Wells Fargo Bank is closed now. It will open on Tuesday at 9:00 a.m. 

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