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WellNow Urgent Care
- Xenia, OH
About this business
Location details
101 S Orange St, Xenia, OH, 45385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cannot recommend Dr. Luke V. Rigolosi under any circumstances. Despite my clear history of herniated discs and spinal stenosis, he repeatedly dismissed my concerns and told me that an MRI would be “a waste of time”, ignoring standard medical recommendations to monitor spinal progression every few years. He referred me to a chiropractor, which is contraindicated for herniated discs and spinal stenosis and could worsen my condition, rather than providing evidence-based guidance such as a referral to a spine specialist, pain... read more
I was there for less than 15 minutes total for a UTI, less than 5 minutes total spent with the PA. I was asked for symptoms, gave a urine sample & had a prescription called in. Four months later I have received a bill. They ran $1200 of lab work. One $700 test is primarily used in long term care facilities when all other tests are non-conclusive. Naturally this was denied by insurance as “experimental and investigational services” and thus we are stuck with the bill. WellNow states that the paperwork I signed upon ente... read more
If I could give no stars, I would. WellNow provided terrible medical services to my daughter and charged me $1,000 when they should have billed my insurance company, but did not. Many excuses later (billing ticket created with no followup, they cant call my insurance company for whatever BS reason, etc, etc). Run fast from this organization!
Everyone was extremely helpful and a very positive experience. From the front office person, Hannah and the telemedicine provider were very friendly, efficient and professional. Hannah was went out of her way to set up a telemedicine visit to speed up our visit which went off without a hitch. When our original pharmacy could not fill our prescription I reach out to Hannah and she quick arranged to have a script sent to another place. I would highly recommend this location.
Brusque, assembly line service. They never pick up their phone.
Brusque service, assembly line. They never pick up their phone.
My husband had a HORRIBLE experience at this place. I do NOT recommend becoming a patient there. It is HIGHLY dysfunctional, unprofessional, and uncaring towards patients. Here is a list of some examples of what happened: 1) They were at least 10 days late on more than one test result and never responded when my husband asked where they were. 2) The receptionist, Jessica, mistreated my husband and refused to give him information about what was going on with his test results and what the next steps were. She also lied about... read more
As dysfunctional as I have ever experienced. Poor patient service, huge wait times, unresponsive to calls, snarky support staff.
My father has been there for over 3 months and during that time he has contracted pneumonia 3x which is ridiculous. He came to be weaned off the ventilator which they did an amazing job but now everything is going to hell in a proverbial hand basket. This last round of pneumonia almost cost him his life. The care up to that point had been very good. Now, in the "home stretch" they are not meeting even basic needs. He is left in bed and no one comes in for hours at a time. He has urinated all over himself because no one will ... read more
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WellNow Urgent Care is open now. It will close at 6:00 p.m.
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