WellMed at Pleasanton

Jocelyn Stubenthal 

on Google

9 months ago

This place used to be good. But now it’s a MESS and the office staff are so unhelpful. You can’t even call the Pleasanton clinic directly, you have to call the general line and wait for a call back. They’ve apparently changed their policies with no notice to current patients, where they don’t accept Aetna anymore even though their website says “San Antonio and surrounding areas accept Aetna”. They also will drop you as a patient with no notice if you haven’t come in in 2 years (I was less than 2 years and they still dropped ... read more

Anonymous 

on Google

9 months ago

This place used to be good. But now it’s a MESS and the office staff are so unhelpful. You can’t even call the Pleasanton clinic directly, you have to call the general line and wait for a call back. They’ve apparently changed their policies with no notice to current patients, where they don’t accept Aetna anymore even though their website says “San Antonio and surrounding areas accept Aetna”. They also will drop you as a patient with no notice if you haven’t come in in 2 years (I was less than 2 years and they still dropped ... read more

Andrew Ramos 

on Google

a year ago

At first seems great but they don't care if your suffering they only want see you every 6 months ... And knowing there a issue causing pain she says there nothing she can do for me. And leave me suffering! Looking at treatments for the issue online has many options she doesn't consider 

Laura Terrazas 

on Google

5 years ago

I take my mom there and I have to say, very nice place. The staff, VERY friendly!!!! Except for one, Crystal..(dont like your job, it shows)... not professional at all... The building itself very nice and clean. My mom felt very welcomed and the MA's make you feel you are very important. Just overall very satisfied with the staff! I highly recommend this place!