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Webster Bank
- Finance
- Boston, MA
About this business
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
Location details
100 Franklin St, Boston, MA, 02110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excelente
Subject: My Unfortunate Customer Service Experience I recently had one of the worst customer service experiences when I called a particular branch to discuss a fee-related issue. The representative I spoke with displayed a shocking level of rudeness and seemed intent on arguing with me instead of providing the assistance I needed. His lack of courtesy and unwillingness to guide me through my inquiries left me deeply dissatisfied.
Five stars for Joe at the Webster Bank, Franklin St. branch for exceptional customer service!
I can't say enough about Alison Gibbons and all of the mortgage team at Webster. Alison is knowledgeable and cared about our loan as much as we did! The whole team worked hard for us and we couldn't be happier.
This bank provides exceptional personal service. John Ferguson and Debra Drapalla examined our mortgage applications in great detail. Alison Gibbons and Roxana Zelayandia in the Mortgage Department, ask precise questions and process forms quickly. Outstanding banking!
Frequently asked questions about Webster Bank
How is Webster Bank rated?
Webster Bank has a 4.2 star rating with 5 reviews.
When is Webster Bank open?
Webster Bank is closed now. It will open tomorrow at 9:00 a.m.
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