Webster Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Webster Bank

1.8

About this business

Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs. 

Location details

200 Division St, Ansonia, CT, 06401, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
1.825 reviews
Select a rating
Suzanne Adan's profile image
Suzanne Adan 
on Google
2 months ago

I am not a customer of this bank. I use the atm when I am in the area. I was parked outside the bank in the early am hours. One of the employees harassed me in my car. She was very rude. I moved my vehicle per her request. She came outside 2x to see what I am doing. It's kind of comical. Not sure what the deal with this branch is. 

Shilpa Raghuvansh's profile image
Shilpa Raghuvansh 
on Google
3 months ago

I had a terrible experience with Webster bank at the ansonia location. The staff seemed poorly trained and could not answer basic questions about my account. On top of that, I was charged several hidden fees that were never clearly explained upfront. Customer service in bank is very very poor. I would not recommend this bank to anyone looking for transparency and good service. 

mikol stec's profile image
mikol stec 
on Google
3 months ago

So I went in today to set up a bank account, which was a rep payee account am I honest you felt like a criminal? I was treated with rudeness and said that only the rep payee would have access to my money and that I wouldn’t have any access to my money and it’s my money. me and my mother walked right out and said never mind I wouldn’t even give this place one star if it was up to me I recommend TD Bank. It is so much nicer. You feel welcome and you’re treated with respect unlike this bank. don’t go here it’s a waste of your t... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Horrible miserable staff! ESPECIALLY the older white guy with the receding hairline and glasses! He is the WORST how did this person get employed at a bank is beyond me! 

minnie mouse's profile image
minnie mouse 
on Google
a year ago

Horrible miserable staff! ESPECIALLY the older white guy with the receding hairline and glasses! He is the WORST how did this person get employed at a bank is beyond me! 

View all google reviews

Frequently asked questions about Webster Bank

How is Webster Bank rated?

Webster Bank has a 1.8 star rating with 25 reviews. 

When is Webster Bank open?

Webster Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com