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WCMIortho
- Healthcare
- Brooksville, FL
About this business
Location details
14555 Cortez Blvd, Brooksville, FL, 34613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Impossible to be seen by a real live doctor! Everyone goes through a PA and either denied care or you are on the conveyor belt of the mill.
Unfortunately, my experience with the receptionist over the phone was disappointing. She came across as impatient and impertinent, which is not the kind of welcome patients should receive. First impressions matter, especially in a healthcare setting. While the practice itself is overall okay, the front desk experience needs improvement.
I saw Dr. Brian today and last time! It’s so nice to see a Dr. who really cares. He showed me my X-rays from 2 years ago and now and explained them to me step by step. He went through the process with me.. it’s so great to see a Dr who’s goal is to have me pain free. Couldn’t be happier! 5 stars all around!!
Good doctors. Ive used them for knee replacement and other injuries. But their front desk courtesy is being killed by their success. One overwhelmed person with LOADS of attitude that she BARELY tries to conceal. The definition of passive aggressive. Customer facing personnel need to be able to stay cool under pressure, not brush patients off with incorrect/ inaccurate information and disapproving facial contortions. I would think with the number of elderly people that use this facility patience would be one of the top chara... read more
I called no less than three time needing help with my new patient paperwork. Crystal was so helpful, patient and kind. I haven’t even been to my appointment yet and already know I’m in good hands. 10 stars all around.
Frequently asked questions about WCMIortho
How is WCMIortho rated?
WCMIortho has a 4.3 star rating with 141 reviews.
When is WCMIortho open?
WCMIortho is closed now. It will open tomorrow at 9:00 a.m.
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