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Wayne Emmons - State Farm Insurance Agent
- Insurance
- Norwich, NY
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
6129 NY-12, Norwich, NY, 13815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After going here to try to solve an issue with my friend, I left pissed!! Steve was by far the worse customer service rep ever!! He was so rude, condescending and got loud with me while I was there. He needs to be let go!!!
Besides the fact that my policy cost was cut in half switching to Progressive, I was happy to walk away from 2 years of condescending talk from Steve. I explained to Steve that I understood that he has a personality disorder and an anxiety disorder but that doesn't give him the right to speak down to people. I spoke to Steve with love and care and tried to help him through instances where I had questions that gave him anxiety. If you lack patience, this isn't the company to be dealing with.
I have been looking forward to writing this review for YEARS. I have been a customer of Wayne Emmons State Farm in Norwich NY since 2009, my most recent policy being established in 2013. 15 years as a loyal customer of my local agent. First, I’ll say that Amy has always been a pleasure, as has Wayne himself. Two great people that unfortunately work in an office Where Wayne’s son Steve’s behavior far overshadows their excellent service. Over the years I have had the absolute displeasure of dealing with Steve regarding my auto... read more
Frequently asked questions about Wayne Emmons - State Farm Insurance Agent
How is Wayne Emmons - State Farm Insurance Agent rated?
Wayne Emmons - State Farm Insurance Agent has a 3.4 star rating with 16 reviews.
When is Wayne Emmons - State Farm Insurance Agent open?
Wayne Emmons - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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