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3375 Addison Dr, Ensley, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you are looking for a company that will provide any support after the initial sale, look elsewhere. My client, who purchased a full house storm shutter system from Wayne Dalton, needed simple replacement parts (threaded deck inserts) after we replaced their deck. The person who answered the phone was unprofessional, had me on speakerphone in a loud room, and was incredibly condescending. Despite explaining that they were the original installers, they offered zero help and had a "not our problem" attitude. This company cle... read more
They are very proud of their sales record. It’s all over their advertising. Too bad they don’t care more about service. I stood at the counter ten minutes without a greeting. There were seven people behind the counter. I literally did t know how to move forward buying a garage door. The experience was dismissive and rude at best.
Terrible products, terrible service, terrible warranty. both garage doors broke within 1st year (brand new home) built/installed 2025. One jammed and connector rod ripped door down the center, other stopped mid way opening. Nothing covered, no help. Trash
Purchased few of their garage doors. All noxes Missing parts. Can never reach customer service nor support. Returning them and buying another brand
I have been waiting 7 months on my doors and I still don’t have them
Wayne-Dalton Genie Sales Center of Pensacola has a 3.6 star rating with 51 reviews.
Wayne-Dalton Genie Sales Center of Pensacola is closed now. It will open on Monday at 7:00 a.m.
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