Wayfair's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Wayfair

2.5

About this business

At Wayfair, the future of home is expanding. Our two global headquarters, located in Boston and Germany, are connected to our customers by a massive network of operations hubs and customer service centers. Wayfair has 18 fulfillment and 38 delivery centers, representing millions of square feet across the US, Germany, and the UK. Our locations are near major metro markets and transportation hubs, enabling us to meet our customers delivery expectations. For more information about Wayfair's logistics centers, sales and service ... read more

Location details

7375 Merritt Pk Dr, Manassas, VA, 20109, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
Sun6:00 a.m. to 5:00 p.m.
2.537 reviews
Select a rating
Hosam Idriss's profile image
Hosam Idriss 
on Google
3 weeks ago
Alex Kalinowski's profile image
Alex Kalinowski 
on Google
a month ago
Allyson Raabe's profile image
Allyson Raabe 
on Google
2 months ago

I don't know how Wayfair gets away with this, but they give fictitious names to the brands and items they carry, so you can't comparison shop and figure out how overpriced they are. Wayfair's "Everly Quinn," for example, is really Uttermost, which is available from a ton of stores at significantly lower prices. I recently found an "Everly Quinn" mirror listed for nearly $1,000 on Wayfair for less than $600 on a different website under its real Uttermost name. Wayfair is fine for getting ideas and an initial impression of wha... read more

DAWN Claibourne's profile image
DAWN Claibourne 
on Google
3 months ago

UPDATE: Order that was supposed to be delivered today still hadn't shipped as of 4 P.M. I called Wayfair and finally got someone to issue a refund. Will not shop at Wayfair after this experience. Placed an order on Thursday 5/29/25. Supposed to arrive by Tuesday 6/2/25. Order still had not shipped by Monday the 2nd, and I'm going out of town on the 3rd. Was told the item was in the warehouse waiting for carrier pickup (FedEx) and can't be cancelled. Today, Tuesday the 2nd, the order still hasn't shipped No one knows when it'... read more

Esther's profile image
Esther 
on Google
5 months ago

After sales service is too bad. 

View all google reviews

Frequently asked questions about Wayfair

How is Wayfair rated?

Wayfair has a 2.5 star rating with 37 reviews. 

When is Wayfair open?

Wayfair is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com