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We all hate dirty sales tactics! Many homeowners considering a new furnace are dreading the sales call process, and rightfully so. A used car salesman sitting at your kitchen table would make anyone feel annoyed and stressed-out! At Watkins, we believe you shouldnt have to endure a sales pitch to replace your furnace, so we created a simple process to help you prioritize your needs and understand your options. 1. Reserve a free appointment with a system designer today. 2. Join us as we customize a system to fit your needs. 3... read more
4457 Bethany Rd b100, Suite B100, Mason, OH, 45040, United States
Get directionsJim Alt Sales, very personable and professional. Got us best price of 4 different companies. Raphael was a competent personable technician and so was his partner. The system is running great, the company is reliable and dependable and will take care of you.
The technician, Jacob, was very thorough and informative. He also noticed that we had a tankless water heater and he mentioned that Watkins does service those. It was past due so it was great getting that flushed out. I definitely was pleased with today's service call.
Great company! They were the only ones who agreed to work with us on a Mr Cool unit that just needed some cleaning maintenance. The tech was very knowledgeable and gave us advice for future maintenance we could do ourselves! Well definitely be using them in the future if need be.
We recently had a need to replace our 12 year old system. Rob visited to review our need and develop a quote. He did not push any particular products or services, but rather listened to our needs and priorities, then provided options to consider. Rob even helped to revise his quote to offer an option with components more equivalent to a system another company had quoted. We ended up selecting the quote for the revised system, which was the most competitive price, for a name brand system, among all the quotes provided (4 comp... read more
Tim was my repair tech and he was very professional and personable. He did his thing checking out my furnace and explained his findings. He provided next steps and a timeline of when I could expect the repair to be performed. After he left, I wished I had inquired about the cost of a new unit vs. a repair, just to know the difference. I highly recommend.
Watkins Heating & Cooling has a 5 star rating with 899 reviews.
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