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Watkins Heating & Cooling
- Mason, OH
About this business
We all hate dirty sales tactics! Many homeowners considering a new furnace are dreading the sales call process, and rightfully so. A used car salesman sitting at your kitchen table would make anyone feel annoyed and stressed-out! At Watkins, we believe you shouldnt have to endure a sales pitch to replace your furnace, so we created a simple process to help you prioritize your needs and understand your options. 1. Reserve a free appointment with a system designer today. 2. Join us as we customize a system to fit your needs. 3... read more
Location details
4457 Bethany Rd b100, Suite B100, Mason, OH, 45040, United States
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Service is always great. The technicians are prompt and knowledgeable. Never have issues with maintenance. We have the maintenance plan and pay monthly. The plan includes water heater flush. Have been using Watkins for years and their upkeep keeps our equipment running without issue. Tim was our tech today. First time with hom and same excellent service as expected.
Watkins charged me $99 (diagnostic) + $430 (labor + miscellaneous materials) to do a repair that took 45min to replace a part that was under warranty on a 3 year old system I bought through them. When I complained that I had to pay that much to fix a system they installed that was under warranty, they first tried to sell me on a maintenance plan, then eventually knocked off $100. But I still had to pay $429 total to fix an under warranty part that took less than 45 minutes to replace. Given the seemingly high price, I asked... read more
The technician, Jacob, was very thorough and informative. He also noticed that we had a tankless water heater and he mentioned that Watkins does service those. It was past due so it was great getting that flushed out. I definitely was pleased with today's service call.
Ben was absolutely fantastic. He went above and beyond in helping me to get our system linked to my phone. I really appreciate his dedication and hard work. Thanks so much, Ben. We love you.
Great company! They were the only ones who agreed to work with us on a Mr Cool unit that just needed some cleaning maintenance. The tech was very knowledgeable and gave us advice for future maintenance we could do ourselves! Well definitely be using them in the future if need be.
Frequently asked questions about Watkins Heating & Cooling
How is Watkins Heating & Cooling rated?
Watkins Heating & Cooling has a 5 star rating with 938 reviews.
When is Watkins Heating & Cooling open?
Watkins Heating & Cooling is open now. It is open 24/7.
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