Watkins Heating & Cooling

CHERYL LANHAM 

on Google

2 weeks ago

We can always count on Watkins for quality care. I never feel like they are trying to sell me or cheat me. I switched from a competitor several years ago and have always been happy with their service. Justin performed our semi annual maintenance visit today and was very friendly, well-trained and professional. Thanks to Watkins our 18 year old HVAC system is still functioning well! 

Kevin 

on Google

2 weeks ago

We chose Watkins to replace our HVAC, water heater, and water softener. Our salesman, David, was the most professional salesman I've encountered. He listened to my goals for my home and the scope of work and presented me with a range of options that I could choose from. He was responsive when I reached out with questions and, most importantly, he was respectful of the time I asked for to research and compare quotes. It truly felt like he was more interested in helping us achieve our goals than pushing just to get us to close... read more

Michelle Beccarelli 

on Google

3 weeks ago

I had a sales call with Watkins about replacing my HVAC system. After reviewing my options, I decided to go with another company. When I politely called the representative back to thank him for his time and let him know, he hung up on me mid-conversation. That kind of unprofessional behavior left a very negative impression. If this is how they treat people who don’t sign with them, I worry about how they treat customers after installation. Professionalism and respect should always come first, regardless of the outcome. 

Tim Hall 

on Google

2 months ago

Tony arrived right on time and promptly went to work on the semi-annual maintenance visit. We discussed a secondary issue with my system, and while that work didn't happen, I felt good about my decision, based upon detailed information he provided to enable me to make an informed decision. Watkins Technicians are knowledgeable, friendly, and I have always found to be honest when providing education on my HVAC system. 

John and Sandy Pierce 

on Google

2 months ago

I have been with Watkins for 8 years, the one time my air conditioning stops, they tell me they can’t get to me until a week out. So I am supposed to wait a week with no air? I also have a service agreement with them. DONT EVER BUY IT! It’s honestly a scam what you pay for it and get nothing out of it. They don’t want to honor it and put you out a week because others will pay more. Needless to say, I contacted someone else, turns out I need a new air conditioner. I just gave a $3,500 job to someone else. I suggest calling on... read more