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Watermere Frisco

4.5

About this business

Location details

4220 Cotton Gin Rd, #500, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.574 reviews
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Elizabeth Haydon Duff's profile image
Elizabeth Haydon Duff 
recommend  Recommended
6 years ago

My parents lived at Isle at Watercrest for more than four years. They received the highest level of care and were treated with love and respect. I am so thankful for the wonderful people who made their final years so great. 

Lara Houlihan Ashmore's profile image
Lara Houlihan Ashmore 
6 years ago

Beware of this company - Unbelievable incompetence at the Landing next door! My father was there for only 2 weeks before we moved him out because the care was non-existent and negligent. We were lied to by the sales person Kathleen and Byron the executive director was responsible for the terrible experience. My father fell twice on their watch and ended up in the hospital with dehydration and pneumonia. Staff ignored residents’ requests for help and nurses failed to take blood pressure as prescribed by the doctor. Many times... read more

Mark Boldger's profile image
Mark Boldger 
6 years ago

Overzealous Watercrest employee (former apartment rent sales) laid claim that they could handle my sisters early onset Alzheimer’s. Every reassessment came with many MANY hundreds of dollars in price increases. Within a year we were told that we’d have to move her to another facility. AFTER I had spent $4000 on small apartment furniture and decor. (Worth pennies on the dollar just months later) And AFTER she was acclimated. Even though THEY screwed up and OVERSOLD their capabilities, I did not get my deposit back. -Mark Bold... read more

Marcus Chef Broaden's profile image
Marcus Chef Broaden 
recommend  Recommended
6 years ago

This state of the art facility will have the most electrifying Senior Living Management Staff in Senior Living History running the show!!! 

Helen Kousoulis's profile image
Helen Kousoulis 
recommend  Recommended
6 years ago

my husband an I have lived her for 2 years an we are very happy here. the people are great. Helen an Paul kousoulis6 

Michelle Pescosolido's profile image
Michelle Pescosolido 
6 years ago

I have to say that I would love to give this place a good recommendation but I can't. Issues such as fire alarms always going off plus much more..... are never addressed or resolved. So much so I am considering moving my mother. 

Ashley Tuttle's profile image
Ashley Tuttle 
recommend  Recommended
6 years ago

Wonderful place. Warm and inviting staff and residents. 

Catherine Logan's profile image
Catherine Logan 
recommend  Recommended
6 years ago

Beautiful place to live!! 

Barbara Landis's profile image
Barbara Landis 
6 years ago

My mother lives there and is miserable. You advertised an ambassador program which was one of the reasons we chose Watercrest, but she was told they do not have the program. She has not made any friends and few people even speak to her. I’m very disappointed in your facility. 

Frequently asked questions about Watermere Frisco

How is Watermere Frisco rated?

Watermere Frisco has a 4.5 star rating with 74 reviews. 

When is Watermere Frisco open?

Watermere Frisco is closed now. It will open at 8:00 a.m. 

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