Waterloo Pediatric Dentistry

Chris Daleske 

on Google

2 months ago

My daughters love coming here and the staff is amazing 

kalyn olson 

on Google

3 months ago

My son had an appointment scheduled for 9:20 AM. I was running a few minutes late, and at 9:28 the office called asking where I was. I told them I was 2 minutes away according to my GPS. The receptionist said she would put me on hold to ask "the people in the back" if that was okay. I said fine and kept driving. I pulled into their parking lot at 9:30 and parked. At 9:31 - while I was sitting in their parking lot - she came back on the line and told me the dentist has a "strict 10-minute late policy" and would not see my son... read more

Shine Olson 

on Google

3 months ago

The staff truly have no compassion, patience, and empathy. They convey no moral equity. They waste your time by taking an excruciating amount of time to get your child seen when you arrive. They take an excruciating amount of time during the appointment. Yet, when you live an hour away and your plans unexpectedly change, causing you to be late, they’d rather acknowledge the strict 10 minute late policy they have than acknowledge the need of the child. We were 11 minutes late. There’s a lot of skills the staff need to work on... read more

Claudine Sorensen 

on Google

9 months ago

Please note I had to give at least 1 star to review. I brought my granddaughter in on a referral for some dental work. As soon as the dentist came into the room she asked me if i was the child's mother i said no I'm her grandmother. Do you ask all of your patients this or just certain patients? It's like a switch flipped. She asked for court appointed proof that i was her legal guardian. I let her know she has been with me for almost 9 years and i do not have legal guardianship. I then asked if we could NOT have this convers... read more