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Waterloo Biofilter Systems Inc
- Home Services
- Guelph, ON
About this business
Location details
65 Massey Rd Suite C, Guelph, ON, N1H 7M6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible experience with this company. We installed one of their systems in 2023 and signed a contract to do annual maintenance/inspection with them. In 2024, at our first inspection, they ticked everything off as working and okay, but wrote that their new policy was panels should be outside as they no longer come inside to service them. We followed up by calling the company and inquired how our brand new system was already afoul of their servicing policy, and we were told it would only apply to systems installed as of 2024.... read more
Picked up load but it wasn’t ready so had to wait for about 2 hrs. Good people tho.
Experience in the first year of operation was not ideal, but with Scott W. now supporting the Nova Scotia South Shore area, things are back on track. Scott even came late on Friday of a long weekend to resolve the issues (under warranty no less). Customer service at the highest level.
Terrible experience with this company. We installed one of their systems in 2023 and signed a contract to do annual maintenance/inspection with them. In 2024, at our first inspection, they ticked everything off as working and okay, but wrote that their new policy was panels should be outside as they no longer come inside to service them. We followed up by calling the company and inquired how our brand new system was already afoul of their servicing policy, and we were told it would only apply to systems installed as of 2024.... read more
The system works OK but where they get you is in the contract. They make you pay them every year for a service call that takes like 10 mins and costs you over 300 dollars even though it a new system I should be able to call for service when I want to. They threaten you if you cancel their service they will report you to the higher ups and cost you more money they basicly hold you random, I was so fed up with being treated like this that I had it all ripped out and a new company come in and put a new system in that doesn't re... read more
Frequently asked questions about Waterloo Biofilter Systems Inc
How is Waterloo Biofilter Systems Inc rated?
Waterloo Biofilter Systems Inc has a 4 star rating with 100 reviews.
When is Waterloo Biofilter Systems Inc open?
Waterloo Biofilter Systems Inc is closed now. It will open tomorrow at 8:00 a.m.
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