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Waterlogic Usa (previously Coolersmart)
- Water Purification Services
- New Castle, DE
About this business
Location details
77 McCullough Dr #9, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called water logic / quench for broken machine on apr 29, 2024 and they said apr 30, 2024 the tech came but nobody at the building ; meanwhile i was at the building from 8-5 pm!!!! On another event, i’d like to stop membership n return the machine at different location n have been calling the rep like 10-12x and it took more than 4 months until i get response from them
Such a wonderful time
They ar ignoring costumers
Part of the contract is once a year a tech is supposed to change the filter, uv light and clean the machine. They took our money but never sent a tech. Three months later, they don't answer phones or respond to emails.
Honestly, the service is terrible and nobody really cares at any level.
Frequently asked questions about Waterlogic Usa (previously Coolersmart)
How is Waterlogic Usa (previously Coolersmart) rated?
Waterlogic Usa (previously Coolersmart) has a 1.3 star rating with 38 reviews.
When is Waterlogic Usa (previously Coolersmart) open?
Waterlogic Usa (previously Coolersmart) is closed now. It will open on Monday at 9:00 a.m.
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