Waterbrooke of Elizabeth City

Joy Simpson 

on Google

7 months ago

Staff is very unprofessional walking around with slides and tobogans on in the building assisting residents.Kitchen staff walking around with headphones. 

Geoffrey Bridges 

on Google

7 months ago

Having needed to move my parents into Waterbrooke from another facility entirely unexpectedly, from start to finish, the staff have made accommodations (since the original move happened write around Thanksgiving) and taken extra steps to demonstrate, from hour-one of moving them in, an individualized approach to care that they so desperately needed. Very happy with the level of care the staff at Waterbrooke provides, as you can't put a price on "peace of mind." 

Sandra Walker 

on Google

8 months ago

I attempted to get information on how my aunt, who lives in AZ now, may request the name of a doctor who saw her while living at Waterbrooke of Elizabeth City and/or the facility where that procedure was done. Both individuals were EXTREMELY rude and during 2 different telephonic conversations - each one HUNG up on me. I left a complaint voicemail message at the Administrator’s office about her unprofessional, disrespectful and rude employees - with absolutely NO response. Dealing wirh these kind of employees make it very di... read more

Brandon Wackerly 

on Google

8 months ago

My mother has been at Waterbrooke for almost 10 years now and we wanted to write a review and point out a couple folks. Rhonda Boyd-Todd (Administrator), Jennifer White (Resident Care Director), I just want to stress that these ladies and the entire staff are caring and compassionate. The facility is clean and warming. It’s a safe environment. Every time I visit the staff is so friendly. We are very happy with Waterbrooke! Thank you!