This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Waterbrooke of Elizabeth City
- Assisted Living Facilities
- Elizabeth City, NC
About this business
Location details
143 Rosedale Dr, Elizabeth City, NC, 27909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff is very unprofessional walking around with slides and tobogans on in the building assisting residents.Kitchen staff walking around with headphones.
Having needed to move my parents into Waterbrooke from another facility entirely unexpectedly, from start to finish, the staff have made accommodations (since the original move happened write around Thanksgiving) and taken extra steps to demonstrate, from hour-one of moving them in, an individualized approach to care that they so desperately needed. Very happy with the level of care the staff at Waterbrooke provides, as you can't put a price on "peace of mind."
I attempted to get information on how my aunt, who lives in AZ now, may request the name of a doctor who saw her while living at Waterbrooke of Elizabeth City and/or the facility where that procedure was done. Both individuals were EXTREMELY rude and during 2 different telephonic conversations - each one HUNG up on me. I left a complaint voicemail message at the Administrator’s office about her unprofessional, disrespectful and rude employees - with absolutely NO response. Dealing wirh these kind of employees make it very di... read more
My mother has been at Waterbrooke for almost 10 years now and we wanted to write a review and point out a couple folks. Rhonda Boyd-Todd (Administrator), Jennifer White (Resident Care Director), I just want to stress that these ladies and the entire staff are caring and compassionate. The facility is clean and warming. It’s a safe environment. Every time I visit the staff is so friendly. We are very happy with Waterbrooke! Thank you!
If I could give zero stars I would! I just had to move my uncle out of this horrible place! Im so thankful we have the ability to move him into another place, but hate it for the others there that can't. We had to get the state involved to get heat in the facility (the facility lied and said the heat wasnt broke but we have pictures of the heating and air truck there after we told the facility we were calling the state due to no heat). The residents were freezing and many sick from the very cold temps! The state made sure th... read more
Frequently asked questions about Waterbrooke of Elizabeth City
How is Waterbrooke of Elizabeth City rated?
Waterbrooke of Elizabeth City has a 3.3 star rating with 32 reviews.
When is Waterbrooke of Elizabeth City open?
Waterbrooke of Elizabeth City is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com