Water Lily Nails And Spa

Katherine Sawatski 

on Google

2 weeks ago

I want to start by saying Nancy did a great job on my manicure! She is detail-oriented and a skilled technician. However, my issue comes down to customer service, poor communication, and a complete lack of consistency from management. I called ahead to book a mani-pedi and let them know I was running a few minutes late. When I arrived, the owner instructed Nancy on my service. However, during the pedicure, I noticed the steps were completely out of order Nancy went straight to buffing and shining my nails before doing any ac... read more

Amy C 

on Google

2 weeks ago

I want to start by acknowledging Nancy, who did a great job on my manicure once everything was sorted out. She is a skilled, detail oriented technician, and I felt bad for her because she was caught in the middle of the owner’s games. My issue is entirely with management, the blatant lack of consistency, and the disrespectful customer service. I called ahead to book a full mani-pedi and let them know I was running a few minutes late. When I arrived, the owner gave instructions to Nancy. During my pedicure, I realized the ste... read more

Sadie 

on Google

a month ago

I go here all the time because prices are fair and they do a very nice job. the workers are nice and efficient, but I just went about a week or two ago and I got acrylic nails with a French tip design and I’ve gotten this design multiple times and it’s usually $45-50 but this time they charged me $90 including a $5 tip which was completely unreasonable for the design and I’m not sure if I’ll go back. 

Asfand Rana 

on Google

4 months ago

I wish i could give them 0 star. Staff is no unprofessional and rude. If you tell them their mistake they get angry and rude. They don’t care about customers satisfaction they just want to do what is easier for them.