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8800 South Sepulveda Boulevard, Ste 2, Los Angeles, CA, 90045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have never encountered such rude and unprofessional customer service reps. They hung up on my 80 year old father who was asking for customer support. Apparently, having a family member help him is a big NO. You can simply explain that to my father without hanging up on him. Will be closing all of my families accounts ASAP. Save yourself the hassle and bank elsewhere.
This credit union and customer service is horrible. I’ve been over charged for years on my auto loan so instead of refunding me of course they apply it to the principal because they’ll take money but never give it back. And because of all the confusion and lack of knowledge on their end I was late on a payment and they still wouldn’t wave the late charges or reverse any penalties. Do yourself a favor and stay away from this credit union.
Top of the line Service, WPPCC BETTER THAN ANY BANK !!!!!
From the office to the tellers always have had a great experience and extraordinary visit. Customer service is on point.
I just wanted to share a quick note about the wonderful experience my mom had while opening a new bank account. A lovely lady Chernele assisted her throughout the process, and we couldn’t be more grateful. She was extremely polite, patient, and helpful from start to finish. My mom was a bit nervous since she’s not very familiar with banking procedures, but this lady made everything simple and stress-free. She explained all the steps clearly, answered every question kindly, and treated my mom with genuine respect and care. It... read more
Water and Power Community Credit Union has a 3.3 star rating with 30 reviews.
Water and Power Community Credit Union is open now. It will close at 6:00 p.m.
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