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Wastler Auto Service, LLC
- Automotive
- Westminster, MD
About this business
Location details
4174 Ridge Rd, Westminster, MD, 21157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Long story: The other day my car wouldn't start after trying to jump it several times. I then also noticed that the relays were clicking in the fuse box. So I figured that one was blown. After switching them around in the fuse box, they were all clicking and I figured I had bigger issues with the control module. I had it towed to wastler because I was in a pinch and they were open on the weekend. After dropping it off they told me it would be only a day. WELL, two days later I finally get a call back and thankfully it was on... read more
Business response:
Hi *******, Thank you for your review of my business. I am going to address the reasons you say you are dissatisfied. First, you tried to diagnose and repair it yourself. Your diagnosis led you to believe " I figured I had bigger issues with the control module". We did not "tried charging me 500 dollars for replacing and testing my battery, and running a diagnostic on my engine on my fuel pump and running their scan tool. (Everyone knows that they can check both by running the same test with their scan tool)" . We presented ... read more
Awesome experience! Manager Steve and team were easy to work with and their warranty is the longest i have ever seen!
Business response:
Thank you for the great review! We strive for excellence!!
If you value your money and your life DO NOT GO TO THESE COMPANY!!! I paid THOUSANDS of dollars for all new tires and rims on my Jeep. Not even 5000 miles later my jeep is being towed in with a flat tire. They told me it is NOT under warranty because it was the valve stem but they replaced it at no charge as a courtesy. Well, NOT EVEN A MONTH LATER I was being towed in again for another flat tire!!! Well at this point I decided to look why I AGAIN have another the flat tire and noticed a second valve stem was rotted. So I de... read more
Business response:
Hi Stacy, We are sorry you had an experience that was less than expected at Wastler. I do know that we replaced all of your valve stems at no charge to you under our 3 year 36,000 mile warranty, your tires and valve stems were installed in March of 2017, We also explained and offered to help you submit the tow bill for reimbursement that is a benefit of being one of our customers. At Wastler we use premium parts from suppliers that will stand behind their parts with warranties that are the best in the industry. We do run int... read more
Frequently asked questions about Wastler Auto Service, LLC
How is Wastler Auto Service, LLC rated?
Wastler Auto Service, LLC has a 2.3 star rating with 3 reviews.
When is Wastler Auto Service, LLC open?
Wastler Auto Service, LLC is closed now. It will open at 8:00 a.m.
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