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Waste Management provides residential, commercial and industrial trash collection, as well as recycling and dumpster services. We support a number of local community organizations with employee volunteerism and event participation. Waste Management is dedicated to serving customers and communities as a safe and comprehensive service provider, a good corporate citizen and a responsive environmental steward.
2137 W Williams Dr, Phoenix, AZ, 85027, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Anthony returns my emails and calls and follows through on updates, changes and Q & A.. Prior account reps have not responded to me leaving me to struggle to resolve missed pickups and changes in service.
Waste Management claims to care about the environment, but their actions tell a different story. Their trucks have repeatedly leaked fluids on my paver driveway and the street in front of my home. I reported the issue after the first incident, yet on the very next pickup, the same thing happened again. It's clear that Waste Management is knowingly sending out poorly maintained, leaking vehicles. This not only damages private property but also pollutes the neighborhood—contradicting their supposed commitment to environmental ... read more
Consistent and reliable service! Love our driver. Last week he had our dumpster hooked up and saw me running with last-minute load of trash. He unhooked and waited while I emptied my trash bin. Love that he is attentive and paying attention to the needs of the customer.
Whenever a year-long agreement ends, the following month is a nightmare. This will be my 6th year as a customer, and it seems to get worse every time. Negotiated with salesman -that promised a great deal and to apply credit to my account, signed docs, dumpster pickup took almost 2 weeks, second dumpster not emptied on service day, twice a week emptying did not happen for 2 weeks, account dashboard had wrong info, no reply from salesman about issues, it has been 2 weeks and still have not received the promised credit on top o... read more
They were quick and responsive in getting me a quote. The rep, Reyna, followed up promptly, and I told her I was calling on someone else’s behalf and couldn’t sign anything myself. I later emailed her again to confirm the person I called for had gone with another provider, and I also declined the document via their signing portal with that same explanation. Despite that, I’ve continued getting daily calls and emails. It’s become excessive. Just a heads-up, if you ask for a quote, prepare for aggressive follow-ups, even if yo... read more
Waste Management has a 4 star rating with 233 reviews.
Waste Management is closed now. It will open on Monday at 9:00 a.m.
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