This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Wassco, Llc
- Real Estate
- Lincoln, NE
About this business
WASSCO, LLC. is a Real Estate Management Company.
Location details
120 College Park Cir, Lincoln, NE, 68505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I co-signed on an apartment for a friend of granddaughters. Lease ended and party vacated apartment. I cleaned apt and turned in keys. Keys were turned in 2nd week of December. There was a 400 deposit paid and mgmt said they would be in touch. I am on an extended vacation in Australia and had someone to attempt to pay the balance due of $189. They were unable to access the portal because 14 days after they sent out letter (11-27-23), they turned it over to collection. Mgmt refuses to give me the name of the collection agency... read more
Business response:
Robyn, Thank you for bringing this to our attention. We apologize that you were not given the name of the Collection Agency by the Property Manager, but you were provided the name & phone number to the Collection Agency by our corporate office on the same day you contacted the Property Manager. Were you unable to make contact with the Collection Agency? The itemized deposit disposition was mailed and required that full payment or a payment plan be established within 14 days of the dated letter. Since we did not receive any c... read more
A+ is an absolute joke for this company. They will rob you of your deposit with things like a "standard" cleaning charge. The "standard" charges will come out to more then your deposit alone and they give you 14 days from the time the bill is written to pay or they threaten you with collections. I received my bill with 3 days to pay. Deposits are supposed to be for damages "beyond normal wear and tear" so how can you be charged for anything that is labeled standard? They try to say it is in the lease, it is not. You cannot b... read more
Business response:
Thank you for bringing this to our attention. I have uploaded the photos taken during your move out inspection to your online tenant portal. Please review these photos. You can also review your lease agreement on the portal. Please review section 1.6, paragraphs c, d & h regarding damages, cleanliness and carpet cleaning. I believe after reviewing the lease document and the photos this will give you the answers to your complaint. If you are unable to access the online tenant portal, please provide your contact information to... read more
Extremely unprofessional to work with. I was told I didn’t put in a maintenance request by the manager over text message but I had record of it and then when I questioned the owner about why the broken pieces of the old dishwasher were stashed in my cupboard and not discarded by the maintenance man I was given a huge attitude and cursed at. I was told the person that is actually in charge of the corporation does not ever talk to residents. So I am stuck dealing with lies and someone that isn’t helpful at all. Forced to pay f... read more
Business response:
Jessica, Thank you for your review. I am very alarmed to see that your were "cursed" at by our staff, as when I spoke with you on Friday you never mentioned anyone cursing at you and I know I definitely did not curse at you. While I am sorry if our maintenance technician left the part in your apartment, we do not believe that was done with any ill will or malice. We will be more careful in the future so this does not happen again. Our maintenance staff was able to confirm on Friday, that your fridge and dishwasher were both... read more
Extremely unprofessional to work with. I was told I didn’t put in a maintenance request by the manager over text message but I had record of it and then when I questioned the owner about why the broken pieces of the old dishwasher were stashed in my cupboard and not discarded by the maintenance man I was given a huge attitude and cursed at. I was told the person that is actually in charge of the corporation does not ever talk to residents. So I am stuck dealing with lies and someone that isn’t helpful at all. Forced to pay f... read more
Business response:
Jessica, Thank you for your review. I am very alarmed to see that your were "cursed" at by our staff, as when I spoke with you on Friday you never mentioned anyone cursing at you and I know I definitely did not curse at you. While I am sorry if our maintenance technician left the part in your apartment, we do not believe that was done with any ill will or malice. We will be more careful in the future so this does not happen again. Our maintenance staff was able to confirm on Friday, that your fridge and dishwasher were both... read more
If I can rate an zero I would. This company is full of it. We had NP Dodge, the management was awesome, and if something get damaged they will fixed it right away no cost. This company WASSCO LLC went up on my rent over $200.00. They have not did any changes what so ever! We have no amenities, no pool no garages no stainless steel appliances, no nothing, and so on.I wonder where's the money going???? Some people have moved out and left bad reviews about this company. lf my vertical blinds break, I have to pay $5 per slack, $... read more
Business response:
Hi Carolyn, Thank you for bringing this to our attention. It is our goal to provide our Residents with a clean, affordable and harmonious place to call "Home!" After reading your complaint and reviewing your account it appears that your rent was increased by $120 which was still below the market rental value at the time your renewed your lease, not "over $200" as you stated. When your lease was up, you had the opportunity to give proper notice and move out, but you chose to sign a new 18 month lease agreement knowing the r... read more
Frequently asked questions about Wassco, Llc
How is Wassco, Llc rated?
Wassco, Llc has a 1 star rating with 12 reviews.
When is Wassco, Llc open?
Wassco, Llc is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com