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Washburn Air
- Heating & Air Conditioning/HVAC
- Grapevine, TX
About this business
Location details
1701 W Northwest Hwy Ste 100, Grapevine, TX, 76051, United States
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We recently called Washburn Air for a valve repair and pump replacement. They promptly replied and we were able to schedule in a timely manner. The technician was professional & kind. We appreciated the accurate arrival time texts, and quite/payment system. We highly recommend Washburn Air.
I called about an outdoor AC unit being loud. The Tech told me the compressor is naturally loud. They installed a compressor sound cover to reduce the noise. When the decibel levels were the same as before, they said there was nothing they could do but I could call Lennox to discuss the cover. Wow, so after $587 I get a sound cover that does not work and an AC Contractor that not only does not back their service, but will not back the product they installed. STAY AWAY from these people!
The outdoor HVAC coils went out and left us roasting in our house. Called Washburn Air and they contacted their client for the following day in order to work me in quickly. Eddie came out and spent five hours in the sun removing the old coils and installing the new ones. Their price was very fair. I cannot speak highly enough of Washburn Air and Eddie, one of their technicians.
The people seem really nice, but will take your money and leave you with trash. Called them out for a noise my A/C was making, to clean the ducts, and to install more insulation. The service manager came out and gave me a quote ($5k, which I gladly paid). He assured me my system was running at 50% and his solution would make a great difference. He also assured me that is all I needed to do. They came out and replaced the fan and motor. It is, unfortunately, still making a noise. I can hit it to make it stop for a few seconds... read more
We had a great experience with them from start to finish! They were professional, prompt and reasonable. We will absolutely use them again!
Frequently asked questions about Washburn Air
How is Washburn Air rated?
Washburn Air has a 4.8 star rating with 160 reviews.
When is Washburn Air open?
Washburn Air is open now. It is open 24/7.
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