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Warren-Hay Mechanical
- Heating & Air Conditioning/HVAC
- Hillsborough, NC
About this business
Operating since 1993, Warren-Hay Mechanical of Hillsborough, NC have been providing residential and commercial services for a wide variety of HVAC systems in the Raleigh, Durham, Chapel Hill, Carrboro and Hillsborough areas of NC as well as other areas of the Carolina's. As a result, we have fast become your 'go to' experts in the fields of heating and cooling.
Location details
214 Millstone Dr, Hillsborough, NC, 27278, United States
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We recently had a new A/C and furnace installed by Warren-Hay. They were professional, efficient, and courteous. The work was done exactly to specification, and we had no problems whatsoever. The best part is that the price was EXTREMELY competitive; we had secured several quotes for the same high-quality equipment, and found this to be the best value by far. I cannot speak to their service department, but I can highly recommend them as a new system installer.
Worst Company around – If you are smart you will call someone else, This is one company that knows nothing about customer service. In the middle of working on my unit, the little boy that was sent out to do the work spent 35 minutes on the phone talking to his girlfriend and not working. I was billed for all of that time also. Do your homework and check companies out before you call them to come out to do work at your house.
WAY TO HOT HERE – These are very dishonst people! You need to not call them.They will charge you for work they do NOT do and will not return your calls the next day when you have no air. Over $500.00 later you will have to call a company to fix what they have messed up. Stay away from this company! I feel really bad I HAD to give them one star. They should have got none.
Business response:
My name is Larry F. Warren President of Warren-Hay Mechanical Contractors Inc. I have been on after hours phone service since Friday June 3, 2011 and I have not received any calls that were not returned immediatly or that I didn't answer personally. We are not dishonest people we have over 100 employees each of which take pride in their work and I am proud of the work that we do! My cell phone number is 919-971-7190 if you have any kind of problem with my company please call me.
Stress-free experience! – I had an excellent experience with Warren-Hay -- they replaced my entire HVAC system and ducts recently (which were in bad shape). They came out within two days of my call to give me a thorough quote, and even though I waited a month to decide on finances, etc., they scheduled the work within days of my call again. The crew arrived at 7:30am and they were done by 3pm. They were courteous, and cleaned up everything when they left. The cost was exactly what they had quoted, to the dollar. I highly rec... read more
Business response:
Thank you for your comments and your business!
DO NOT USE THEM!!!!!!!!!!! – Never have I seen such a shady company! A star rating is required - but they deserve NO stars! Unfortunately for us, the number for one of the employees' cell phone numbers was printed on our A/C unit - so when our A/C went out a day before our wedding, we jumped at the first number to call. The person that showed up took another job in the middle of looking at ours, didn't tell us we were going to be charged overtime (we found that out on our $400 bill), in fact, he said he was just "filling in"... read more
Frequently asked questions about Warren-Hay Mechanical
How is Warren-Hay Mechanical rated?
Warren-Hay Mechanical has a 4.8 star rating with 405 reviews.
When is Warren-Hay Mechanical open?
Warren-Hay Mechanical is open now. It is open 24/7.
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