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STIHL Dealer and Servicing Center
16249 SE 256th St, Covington, WA, 98042, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The only sensible choice. Whenever I see negative comments on a business, I take them with a grain of salt because it is usually irritated customers that write reviews. I have to comment on Wards to counter some of the negativity. In the 042 zip code, Wards wins hands down. Sure they screw up once in a while, everyone does. Wards is knowledgeable regarding a wide variety of power equipment. Sometimes they are slow because they are slammed. Get your summer equipment tuned up in January and that is not the case. What I appreci... read more
Slow, sloppy, unprofessional service "Deluxe Tune-up" not done when promised. Lawn-mower ran worse than before after $96 service! - was told that it "just needs to warm-up". After warming it up for 2+ hours cutting my lawn, I discovered the blade had not been tightened down. When I took it back, was told that the blade adapter was shot, because I ran something over (I didn't), and that it would be done that afternoon. Next day I return and it hadn't been touched. The teen-aged "mechanic" put on the new adapter and it still d... read more
The place for power equipment repair Though Ward's sells the full range of lawn and home care power equipment, we haven't had the occasion to purchase anything there. But we have a few times had our lawn mowers and generators repaired there, and have never been disappointed with the service or the price. Always fast to get your equipment back to you in working order.
Purchased Used Ariens I bought a used Ariens mower from Ward's and it ran good for a couple of years. Then it wouldn't start and I took it back and they had a wait time of 6 weeks, I took it home with a new float kit from the parts counter and it started right up, took 15 minutes. Now it won't run again. This time I took it apart and found so many things wrong that were obvious and should have been replaced by the shop prior to when I purchased it originally. I would not recommend them for purchases, look around at other pla... read more
Best equipment & knowledge Went to different dealers as well as the box stores, and found that Wards had the nicest and most knowledgeable people of anyplace I went. You can't beat the combination of good equipment and good people.
The only sensible choice. Whenever I see negative comments on a business, I take them with a grain of salt because it is usually irritated customers that write reviews.
The only sensible choice. Whenever I see negative comments on a business, I take them with a grain of salt because it is usually irritated customers that write reviews. I have to comment on Wards to counter some of the negativity. In the 042 zip code, Wards wins hands down. Sure they screw up once in a while, everyone does. Wards is knowledgeable regarding a wide variety of power equipment. Sometimes they are slow because they are slammed. Get your summer equipment tuned up in January and that is not the case. What I appreci... read more
Purchased Used Ariens I bought a used Ariens mower from Ward's and it ran good for a couple of years. Then it wouldn't start and I took it back and they had a wait time of 6 weeks, I took it home with a new float kit from the parts counter and it started right up, took 15 minutes. Now it won't run again. This time I took it apart and found so many things wrong that were obvious and should have been replaced by the shop prior to when I purchased it originally. I would not recommend them for purchases, look around at other pla... read more
Slow, sloppy, unprofessional service "Deluxe Tune-up" not done when promised. Lawn-mower ran worse than before after $96 service! - was told that it "just needs to warm-up". After warming it up for 2+ hours cutting my lawn, I discovered the blade had not been tightened down. When I took it back, was told that the blade adapter was shot, because I ran something over (I didn't), and that it would be done that afternoon. Next day I return and it hadn't been touched. The teen-aged "mechanic" put on the new adapter and it still d... read more
Wards Power Equipment has a 4.4 star rating with 139 reviews.
Wards Power Equipment is open now. It will close at 5:00 p.m.
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