Warby Parker Country Club Plaza

Desiree Agne 

on Google

2 weeks ago

My husband needed new glasses so we went to try some on at lens crafter. Right away Lain was so helpful. As soon as they saw him they were picking out glasses they thought he’d like. All of them looked amazing. They probably spent over an hour going through different glasses, never rushing us, never making us feel like we were a burden. It felt like shopping with a friend. And my husband looks so handsome in his new Armani glasses. This was some of the best customer service I’ve witnessed. I’ll definitely be coming back to g... read more

Storm Davis 

on Google

3 weeks ago

Great store with great service. I had a kind and light-hearted staffer help me find my perfect pair... and I tried on many... many frames and they were happy to help. Ordering was easy and my frames arrived fairly quickly. I've had a screw come loose on a set of frames and they were quick to help as well. Overall a great experience at a reasonable price. 

James Comstock 

on Google

a week ago

My wife stopped by Warby Parker to look at the glasses I wanted to duplicate and ask about pricing. She was told I could get a nice pair of rimless glasses and only pay the sales tax! They work within the costs my insurance company will pay. This was after my optician estimated $425 to put new lenses in my frames, then I went to the optical shop where I bought my old glasses from, they told me $700 would put new lenses in my old pair. I paid $38 at Warby Parker! This is the best thing to happen to me since Covid! 

Ashley Roberts 

on Google

a week ago

The customer care team here is A+. I have bought glasses here 4 times. And each time I have the same optician superstar staff helping me and they truly go the extra mile. When I shop for frames alone- I am going to need a second opinion and the team always huts a home run for me. Now I’m waiting for my new beauties to arrive. thank you WB KCity! Y'all are the best location. Thank you for being so kind and hospitable when I travel to KCity twice a year. 

joselyn garcia 

on Google

2 months ago

I was helped by a lovely person named Gillian. They helped me pick the perfect glasses and even taught me about adjusting the frames of my old glasses so that they fit better. I went in just to do an exam but left purchasing a new frame with a new tradition lens, a 3 month supply of contacts, and new dark lenses for my old frames. It was a unique service and I Will gladly come back and recommend my friends. I even feel like I made a new friend with the lovely person that helped me.