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Walser Honda
- Car Dealers
- Burnsville, MN
About this business
You are in the driver’s seat at Walser Honda with our transparent pricing on all new and preowned cars. Say goodbye to awkward hand-offs. Say hello to your dedicated consultant who will assist you throughout your buying experience. The moment you walk into Walser Honda there is one driving factor that defines us: We are committed to providing you, our guest, with an elevated purchase experience when buying your next vehicle from us online or in the store. Our mission is to become your favorite car store by making car b... read more
Location details
14800 Buck Hill Rd, Burnsville, MN, 55306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I recently went to Walser Honda to trade in a vehicle and purchase a used car. After I decided to proceed with purchasing the car I test drove, the sales associate’s demeanor changed. He became very pushy and at times condescending and rude. At that time, I felt like I had spent a lot of time at the dealership and didn’t want to walk away. After repeatedly stating I did not want to purchase any of the add-ons to my vehicle the sales associate continued to be very pushy. I excused myself and stepped outside to call my family ... read more
Business response:
Dear *******, Thank you for taking the time to share your experience with us. Were very sorry to hear that your visit to Walser Honda left you feeling stressed and disrespected. Your feedback is important, and we take it seriously.Our goal is always to provide a professional, respectful, and transparent experience for every guest, and its clear we fell short in your case. We understand how frustrating high-pressure situations can be, and we apologize for any discomfort you experienced during the process.We will share your co... read more
Long story short, put a deposit on a 2022 in early August. They stated CRV would be ready around Thanksgiving. Got a couple of video updates that all good, CRV being built etc. Early December told vehicle done being assigned for delivery. All good. Holidays etc. Expect delivery delay. No problem. Got a voice mail on 1/6/2023 that there is no CRV for me and they didn't know what happened. Said we sell u a 2023 CRV for 3 grand more! And Jeff overbo sales manager said he will remove the upgraded mats package to lower the price ... read more
My son from out of town traded a car in for a used Honda Civic-we then found the air conditioning wasn't cold after getting the car home. After many unanswered texts and calls my son was first told it is not their problem the it broke after we bought it. On callback a different person told me it would be covered by warranty 100%. Found it wasn't the condenser but the compressor so NO warranty to fix and cost to is around $1500-$2000 in home town. Internet search shows this to be a common issue with this car but was told "the... read more
Put a deposit down on a 2022 Honda Civic Hatchback Touring on Jan 11th w/ expected delivery by 5/1. Didn't receive a receipt or any documentation. Around mid-April, I reached out to inquire that everything was still on track. They couldn't find any record of my deposit. I used a credit card and had to pull old statements to provide proof. Again, seemed odd. Regardless, I was informed there would be a slight delay and production was going to be around late-April with the vehicle ready/delivered around mid- May. Spoke to the s... read more
We went in to trade in our Honda CR-V for a Honda Pilot. They checked our car and came back with an amount they thought our car was worth. We agreed upon that amount and put down a $500 deposit to secure our car. Our car arrived a week later and we went to finish all the paperwork. While we were finishing all our paperwork a sales manager, Mr Neng Lee went and took a final look at the car ( it had already been looked at all our previous visits as well) and than came back and told us that he would not honor the price that the... read more
2 minutes agoNEW I put a $500 deposit down on a 2022 Honda Civic in mid-January for a vehicle that was expected to arrive by 5/1. Didn't receive a receipt or anything at the time. Around mid-April, I reached out to inquire that everything was still on track. Was told they couldn't find any record of my $500 deposit. I used a credit card and had to pull bank statements to provide proof. Seemed odd... Regardless, was informed there would be a slight delay and production was going to be around late April with the vehicle read... read more
I received an email offer yesterday (5/4) to break my lease to go from a 2019 Odyssey to a 2021 Odyssey. I am here today, one day later (4/5) and they wouldn’t honor the offer from yesterday saying it had changed overnight. Not sure what I’m going to do when the current lease expires but it likely won’t be at Walser Honda in Burnsville And this isn’t the first complaint I have. The other one was from 2019 when I leased the vehicle.
Frequently asked questions about Walser Honda
How is Walser Honda rated?
Walser Honda has a 1.1 star rating with 7 reviews.
When is Walser Honda open?
Walser Honda is open now. It will close at 8:00 p.m.
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