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Walmart Auto Care Centers
- Tires
- Norfolk, VA
About this business
Location details
7530 Tidewater Dr, Norfolk, VA, 23505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Never answers the phone and you can hear them hanging the phone up poor service.
Had a 9:30 AM appointment for an oil change, but my car wasn’t touched even after an hour. When I finally asked at 11:30, they said my ticket was canceled and they weren’t sure if the oil was even changed. Later they claimed it was done but offered no proof, and the windshield label wasn’t updated. Staff told me to “check it yourself,” which is completely unprofessional. Very frustrating experience and a poorly managed service center. Not recommended.
Absolutely the worst customer service available. Trying to buy something in a locked case will require a minimum 10 minute wait time. I was the third person waiting for a case to be opened but had to wait for three people to check out. The employee who had the key gave it to someone who was backed up on a register which would have costed me more time to hopefully get it opened. The one who had the key said he's got too many other things to do than sit there and open cases. Mind you his vest said theft prevention. If you're g... read more
I've been here a few times with no problem, this time time I will never be back. Came in for an oil change, the next morning my wife tries to take my car to work, and we discover that the engine is basically empty of oil, and what residual oil is on the dipstick rod is dirty. Would love my money back, also really hoping my engine isn't ruined, but I won't know that until I can see a REAL mechanic.
Frequently asked questions about Walmart Auto Care Centers
How is Walmart Auto Care Centers rated?
Walmart Auto Care Centers has a 2.6 star rating with 181 reviews.
When is Walmart Auto Care Centers open?
Walmart Auto Care Centers is closed now. It will open tomorrow at 7:00 a.m.
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