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Walmart Auto Care Centers

2.6

About this business

Location details

7530 Tidewater Dr, Norfolk, VA, 23505, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
2.6179 reviews
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David Barr's profile image
David Barr 
2 weeks ago

Absolutely the worst customer service available. Trying to buy something in a locked case will require a minimum 10 minute wait time. I was the third person waiting for a case to be opened but had to wait for three people to check out. The employee who had the key gave it to someone who was backed up on a register which would have costed me more time to hopefully get it opened. The one who had the key said he's got too many other things to do than sit there and open cases. Mind you his vest said theft prevention. If you're g... read more

Sam Hamlet's profile image
Sam Hamlet 
a month ago

I've been here a few times with no problem, this time time I will never be back. Came in for an oil change, the next morning my wife tries to take my car to work, and we discover that the engine is basically empty of oil, and what residual oil is on the dipstick rod is dirty. Would love my money back, also really hoping my engine isn't ruined, but I won't know that until I can see a REAL mechanic. 

James Washington's profile image
James Washington 
5 months ago
Lawson Lee's profile image
Lawson Lee 
6 months ago

I had my two front tires replaced this time. My wife and I have received great service at this location in the past. This time the service was subpar and price was ok. Employees were unfamiliar with the products they offered and they quoted a price that wasn't my final price. There was a constant rotating menagerie of employees who sought to shirk their responsibilities onto the next. 

Dear Brooke's profile image
Dear Brooke 
7 months ago

I’ve been multiple times and they’ve always had terrible customer service + mediocre results. The workers are always too busy goofing off to get anything done. I literally was asked to wait mid check-in so that they could chat and buy drinks. I had a scheduled appointment for an oil change. It took over 3 hours. It may save money going here but it sure is a waste of time. 

Frequently asked questions about Walmart Auto Care Centers

How is Walmart Auto Care Centers rated?

Walmart Auto Care Centers has a 2.6 star rating with 179 reviews. 

When is Walmart Auto Care Centers open?

Walmart Auto Care Centers is closed now. It will open at 7:00 a.m. 

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