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Wallace's Stove & Fireplace / A&A Fuels
- Fireplace Services
- Tacoma, WA
About this business
This company offers the retail of woodstoves, gas stoves, pellet stoves and accessories.
Location details
752 108th St S, Tacoma, WA, 98444, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great place
Grossly over priced and rude!! I went and got a quote for chimney. John Wallace helped me with a quote for about 25 mins. Most of it was just him entering part numbers and asking the guy next to him what parts would work. The quote from Wallace was $7300 total. It seemed high and I wanted to check before spending ~7k. I went online and priced the same chimney (exact same brand and parts). The total online- including $757 for shipping was ~$4600. I wanted to respect the work and help that Wallace had done (25mins of looking u... read more
Friendly staff. Great selection in an impressive showroom.
This company does not stand behind its installers that it contracts with. Horrible installation. Huge gaps. I think they intentionally waited longer than 90 days for install so we couldn't dispute with credit card company. Would NEVER recommend. Bought stove in August and they continued to push back install until November. In January it's still not done right and the store won't help at all. They try and money every time I ask them to do something that wasn't done the first time.
My fireplace hasn't worked since I bought my house in 2020. I had several calls and emails with Eric to identify the model and then booked an appointment. He was clear on the service fee and possible additional charges depending on the issue(s). Kevin arrived on time, diagnosed the issue, and had the replacement control board needed for older model on hand. He was efficient and personable. We have a working fireplace now! Great service and people - would recommend!
Frequently asked questions about Wallace's Stove & Fireplace / A&A Fuels
How is Wallace's Stove & Fireplace / A&A Fuels rated?
Wallace's Stove & Fireplace / A&A Fuels has a 4.2 star rating with 181 reviews.
When is Wallace's Stove & Fireplace / A&A Fuels open?
Wallace's Stove & Fireplace / A&A Fuels is closed now. It will open at 10:00 a.m.
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