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Wallace Bishop Head Office

3.6

About this business

Location details

49 Commercial Rd, Newstead, QLD, 4006, Australia

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.659 reviews
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Mandy Thompson's profile image
Mandy Thompson 
8 months ago

DONT BUY FROM THIS CHAIN!!!! TOOK A $250 deposit on a Ring and they Didnt have it!!!! ABSOLUTE SCAMMERS GO TO ANY OTHER JEWELLERY STORE AVOID WALLACE BISHOP AT ALL COST REPORTED THEM TO FAIR TRADING 

Zhang Jingxi's profile image
Zhang Jingxi 
9 months ago

Bought a CASIO PRW 50 and cancelled immediately, before shipping. The refund took more than 2 weeks to arrive. Also bought a PRW 7000, the product is a used demo model with dust covering it, but the advertisement didn't mention it anywhere so I assumed it was new and bought it. The staff emailed and said "All of our stock is held in stores and could be used as a display model. " So basically there is no brand new product every thing could be demo and shipped as if it is new. False advertising. 

felipe gonzalez echaiz's profile image
felipe gonzalez echaiz 
10 months ago

I am extremely disappointed with my recent experience with Bishop Wallace regarding the assessment of my Tissot watch. After sending it in for service, I was initially assured that everything was in order. However, upon a subsequent evaluation, I was suddenly informed that there were “clear signs of impact” a claim that was never mentioned when I first received the watch back. This glaring inconsistency raises serious concerns about the accuracy and integrity of their assessment process. What’s even more frustrating is the c... read more

Harshvardhan Dave's profile image
Harshvardhan Dave 
a year ago

As a watch collector, I appreciate not just timepieces but also the service that surrounds them. My visit to Wallace Bishop’s head office was a testament to their dedication to customer satisfaction and horological expertise. I needed a few links removed from my watch, and Claudia, the staff member who assisted me, handled it with precision and professionalism. Not only did he adjust the bracelet perfectly to fit my wrist, but he also ensured it was comfortable and well-balanced—a crucial detail for any watch enthusiast. Wha... read more

M Rolo's profile image
M Rolo 
a year ago

SEE ORIGINAL COMPLAINT BELOW [UPDATES] ##WEEK 5 - 03/02 Called 'WB' Customer Service requesting an update to the complaint lodged. Explained AGAIN what had transpired, and that i was appalled nobody deemed this concern and potential theft of any importance. ==>Was advised that they would investigate the issue and call me back the same day. NOBODY called me back !!! ## WEEK 4 - 29/01 Called 'WB' Customer Service requesting an update to the complaint lodged. ==>Was advised that they would investigate the issue and call me back... read more

Frequently asked questions about Wallace Bishop Head Office

How is Wallace Bishop Head Office rated?

Wallace Bishop Head Office has a 3.6 star rating with 59 reviews. 

When is Wallace Bishop Head Office open?

Wallace Bishop Head Office is closed now. It will open at 8:00 a.m. 

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