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Walker Collision Center
- Body Shops
- New Braunfels, TX
About this business
Walker Collision Center is a locally family owned Automotive repair business Specializing in Paint, Body repair, Frame repair, Glass & Aluminum repair.
Location details
3534 TX-337 Loop, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality Very accommodating. 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality Happy with the result, friendly and they stand by their work 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 4.5 Star : Repair Quality The only reason I don't assign a value of 10 to the work done here is that it's wintertime and part of the work necessary was AC parts repair and that won't be thoroughly tested for several months. The process was complicated by my auto ins carrier's repeated communications SNAFUs and squirrelly decisions, but Walker office personnel helped us thru it. 4.5 Star : Customer Service See above 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality They did a great job with my repairs. Looks like new. I highly recommend to try them out. 5 Star : Customer Service 5 Star : Returned Clean
3.5 Star : Likely to Recommend The likelihood of a recommendation is slim unless people are trained in this field of customer service. They 4.5 Star : Repair Quality The front office clerks are not professionals at this. The paint and body work was worth the hassle of dealing with non professionals in the office. 2.5 Star : Customer Service Preston was great when we spoke. Jacky lacks the ability to be proficient in her job, when Ryan wasn't being impolite he just stood there. 1.5 Star : Returned Clean
4 Star : Likely to Recommend Work on the customer facing employee issues and I’d be happy to recommend Walker to friends and family. 5 Star : Repair Quality The repair looks well-done. 3 Star : Customer Service Could have been better. The communication was lacking-I had to reach out to find out what was happening with my vehicle. Received random texts with no context about my car (I think they were from the employee’s own personal cell? Very odd). Walking into the office was a strange experience, no one greeted me, I had to ... read more
Frequently asked questions about Walker Collision Center
How is Walker Collision Center rated?
Walker Collision Center has a 4.7 star rating with 140 reviews.
When is Walker Collision Center open?
Walker Collision Center is closed now. It will open at 7:30 a.m.
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