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Walgreens Pharmacy
- Pharmacy
- Apex, NC
About this business
Location details
511 W Williams St, Apex, NC, 27502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I swear I’ve never sat in the pharmacy drive thru less than 30 to 45 minutes. Every. Single. Time. We moved our prescriptions to Publix and have not had the first problem.
The pharmacy hasn't been the same for the past few years. The current staff comes off as heavily inexperienced. They handle things that would be placed as "triage" medicine horribly. People shouldn't have to wait on the phone for over 30 minutes to be acknowledged. The automated system fails to process orders because it still sends you to speak to a staff member.
I overheard one of your pharmacy techs tell an older woman asking about flu shots this afternoon “Not to bother at this point because they take a month to become effective.” I was absolutely horrified that he would give such misinformation to someone, especially an older person. The CDC website clearly states that the vaccine is effective in about 2 weeks and that vaccinations should be offered through the end of January, if not later, because flu season can go into the spring. I chased the woman down in the store and gave h... read more
They were quick, efficient, and congenial. We are SO glad that they were open in the evening on Christmas Eve!
Customer service doesn't exist. Pharmacy staff has no common sense or compassion.
Every time I use this pharmacy, the wait for a prescription is beyond acceptable. The wait is awful when they actually have the medicine in stock. I've given them more than 10 chances and will be moving my business to CVS.
Worst customer service in the pharmacy department.
There seems to be a trend with this store, providing on-time prescriptions. I was told that a certain medication would be ready today at 930, I get there, receive medication, but for medication that wasn't ready last weekend that we forgot to come back for...!!! I ask about the medication I came for, and it's not even in the system. I've had this happen many times in the past, and I've accepted it and just came back later. I think its time to re-evaluate where we send our prescriptions to.
Frequently asked questions about Walgreens Pharmacy
How is Walgreens Pharmacy rated?
Walgreens Pharmacy has a 2.6 star rating with 45 reviews.
When is Walgreens Pharmacy open?
Walgreens Pharmacy is closed now. It will open at 9:00 a.m.
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