This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Walgreens Pharmacy
- Pharmacy
- Hoffman Estates, IL
About this business
Location details
2560 W Golf Rd, Hoffman Estates, IL, 60169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just called to find out what other antibiotic they have in stock as the one my doctor ordered for my daughter was out of stock. I explained this to two technicians and was polite, just trying to find another option. Pharmacist finally got on and said before even hearing the issue “ what are you complaining about?” Unbelievable and disrespectful. Finally got a simple answer of other antibiotics they had in stock. Then was irritated I was even upset at all for accusing me of complaining. Ugh I hate condescending jerks.
Business response:
I am very sorry that you had this experience, Amy. Please know I have forwarded your experience to leadership to be looked into and addressed. Thank you for taking the time out of your day to bring this to our attention. Have a wonderful rest of your weekend. -Ashley
Recommendedclean environment, friendly staff, great management, great pharmacy!
Business response:
Thank you for sharing your positive feedback, Bill. Your comments have been submitted to the right people. -Sharon
Horrible service! Long,long wait to fill a script that was dropped off 4 hours,and promised in 1.5 hours!
pharmacy is very slow & seems to mess up alot
I was just here to pick up pneumonia medicine. The pharmacy was not busy when I got there at 2:25. They told us it would be 10 to 15 minutes to get my prescription. By the time they gave it to me almost 50 minutes later, they had given a guy who came in after me a flu shot, tried to give us other people's paperwork and seen several other people that showed up after I did. During my transaction, a pharmacist came up to ask the guy at my register a question and he stopped ringing us up to answer it. Throughout all of this I wa... read more
Frequently asked questions about Walgreens Pharmacy
How is Walgreens Pharmacy rated?
Walgreens Pharmacy has a 3.2 star rating with 76 reviews.
When is Walgreens Pharmacy open?
Walgreens Pharmacy is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com