This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
5435 S Kedzie Ave, Chicago, IL, 60632, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Ordered a prescription for grandson, an inhaler, diagnosed with possible asthma. Waited 4 hours. They had mentioned on the phone that it was ready. When we arrived, they said they had not processed it yet because they didn’t know if we were going to pay for it! Ignorance in Walgreens’ part for judging us, and assuming we were not in desperate need of this medicine! Never again will I set foot in any Walgreens!!
Business response:
Oh my! I'm so sorry this happened, Maria. I have shared your feedback with proper management making them aware of this situation and how it was handled. If you would like a follow-up call from management, please private message your phone number and I'll be glad to request that for you. - Sharon
Ordered a prescription for grandson, an inhaler, diagnosed with possible asthma. Waited 4 hours. They had mentioned on the phone that it was ready. When we arrived, they said they had not processed it yet because they didn’t know if we were going to pay for it! Ignorance in Walgreens’ part for judging us, and assuming we were not in desperate need of this medicine! Never again will I set foot in any Walgreens!!
Not even a one star!!! Awful service long wait always a huge line and one register open transfer everything out of this pharmacy This pharmacy is worser than the traffic on 26 street!!!
Registers down last night at 1:00 am right when I was going to pay for my prescriptions. I waited and they ended up telling me to come back tomorrow. Today pharmacy employees said he wasn't aware and couldn't let me cut the long line. Manager said "I did get a call at 2:00 am and was aware" but that he would see would he could do. He got lost somewhere I ended up getting in line. But they put 2 more people on the registers. 👎👎👎👎👎
Walgreens Pharmacy has a 3.6 star rating with 105 reviews.
Walgreens Pharmacy is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com