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Walgreens Infusion Services
- Home Health Care
- Farmington Hills, MI
About this business
Location details
27005 Hills Tech Ct, Farmington Hills, MI, 48331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The absolute WORST customer service ever if you even want to call it that. The case manager at the hospital set me up with this company and the day I was discharged I was told they would deliver my IV antibiotics between 8 and 10 PM. They showed up at 1115 and the medicine needs to sit out for 45 minutes before I can administer it. So I ended up being 2 hours late on my medicine. Yesterday I called them twice to remind them that I only had enough supplies for today and they did not return my call so I called again today. The... read more
This is the absolute worst home health care company I have ever dealt with. They sent me a feeding pump that is so old that's it's no longer made. They wouldn't work with my insurance company to help get the supplies I needed. The IV pole they sent is so cheaply made it's mostly plastic. The agents are rude on the phone and you can really tell they HATE their job. I was just on hold for 11 minutes to return my pump since I switched companies and they hung up on me. Avoid them at all cost! Where's the negative star option whe... read more
Poor customer service, communication, planning, and organization within various workers and with me as the patient. Would never recommend that anyone seek their services. I will say that Angel did an awesome job with my first infusion, but everything surrounding the planning was a nightmare.
If I could give 0 or negative stars, I would because i', I had no issues with this company. Well, my nurse Megan was a part of it. But when maybe left, they gave me a nurse who doesn't even know how to draw blood, because she messed up and mislabeled all of my labs period so when I requested A new nurse, so that I would not have any more issues. They don't have any other nurses to send them me. And uh they now have not come to see me for almost 3 months, and my doctors are getting quite upset because they keep texting me tel... read more
Frequently asked questions about Walgreens Infusion Services
How is Walgreens Infusion Services rated?
Walgreens Infusion Services has a 2.5 star rating with 46 reviews.
When is Walgreens Infusion Services open?
Walgreens Infusion Services is closed now. It will open at 9:00 a.m.
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