Walden Power Equipment

Edwin Russell Axberg 

on Facebook

5 years ago

Darrell refuses to take responsibility for the lose of my chainsaw case. When he offered me $10 for a $50 case, I said how about $20? He said it wasn’t worth $20. After the Kilgore Police contacted him...this was the response from Walden’s Power Equipment: (see attachment). I’ve been blocked with no more communication from Darrell! If you value your property do NOT leave it with Darrell, he doesn’t think he’s responsible for it? 

John Claude Axberg 

on Facebook

5 years ago

After telling me that my chainsaw would be too expensive to repair(because a used carburetor would cost $90). I could come pick it up anytime. When I returned to pick it up... I was told that my carrying case was missing. That ‘someone’ must’ve set it out back, and that someone must’ve taken it. When I asked Darrell what could he do about it? He said, “How about $10? I said it was worth more than that... how about $20. He said it wasn’t worth that... so I looked it up on ebay and found a used one that was worth $49.95!(exact... read more

Kenny Floyd 

on Facebook

8 years ago

Brought a Stihl 036 chainsaw to them that i had been working on myself and it was beyond me. They didn't feel it was worth working on due to the aftermarket parts I had used so far in the repairs i had done. I get their concerns, but I still feel they could have done more than pull on the crank cord and said "It feels tight and it shouldn't so we don't want to put any labor into it." They sold me some parts i needed and I'll be working on it more myself to get it running. First bad experience here, but at least they didn't d... read more